Principal Product Manager Chatbot and CustomerService - Al-Ghuwayriyah, دولة قطر - OKX
وصف
#What We Look For In You:
Bachelor degreeor higher in Computer Science, Information Systems, Engineering,Business Analytics, Statistics or equivalent commercial experiencein Human Computer Interaction, AI, NLP, etc.
Proven experience asa Product Manager or similar role, with a focus on the dataapplications (such as data marts and data analytic platforms) Goodunderstanding of customer service business workflows, agentworkforce management processes Demonstrated ability to analysedata (using SQL), generate insights, and make data-driven productdecisions Hands-on involvement in product development cycle fromrequirements gathering to engineering/QA to actual release and postrelease performance/scalability monitoring Excellentcommunication, leadership, and stakeholder management skills Extremely data-obsessed, and execution focused Excellentcommunication, analytical, logical thinking, problem solving, andwriting skills Bilingual in English and Mandarin to facilitatecross border discussions and collaborations with stakeholders fromChina