Senior Operations Manager – Marine - Doha

We have an urgent requirement for Senior Operations Manager – Marine & Aviation in · Insurance · domain for our client based in Qatar · Manage Marine & Aviation underwriting team by monitoring their activity and efficiency- · -Must · Develop underwriting skills with respect to Ma ...

وصف الوظيفة

We have an urgent requirement for Senior Operations Manager – Marine & Aviation in
Insurance
domain for our client based in Qatar
Manage Marine & Aviation underwriting team by monitoring their activity and efficiency-
-Must
Develop underwriting skills with respect to Marine (Cargo & Hull) & Aviation classes of Insurance--
Must
develop Marine portfolios of Qatar primarily and Fac Inward business outside Qatar as per the underwriting manual--
Must
Job Purpose
To ensure smooth running of Marine & Aviation Underwriting department, improve business opportunities, achieve budgets (top line & bottom line), protect existing good business and secure new business.

• Job Responsibilities:
• Serving new and existing corporate customers for Marine & Aviation
• Manage Marine & Aviation underwriting team by monitoring their activity and efficiency
• Organize meetings with Hull & Aviation and Cargo teams separately once in 15 days to discuss about the outstanding departmental issues. Head of Marine & Energy will chair the meeting.
• Drive sales business outside Qatar by developing Fac Inward Business
• Develop systematic business intelligence about the competitors and brokers and report to Head of Marine, Energy & Aviation.
• Maintain good rapport with the existing clients/brokers and identify opportunities to work with new channels.
• Report to Head of Marine, Energy & Aviation on regular basis (daily if required) about the running of the department and key accounts and issues.
• Key result areas:
• UNDERWRITING:Develop underwriting skills with respect to Marine (Cargo & Hull) & Aviation classes of Insurance in coordination with respective line managers. Preparing and checking of quotations and tenders. Ensure that the team strictly adheres with Underwriting limits and guidelines as per underwriting manual and u/w authority letter.
• Business developmentTo develop Marine portfolios of Qatar primarily and Fac Inward business outside Qatar as per the underwriting manual. Follow up on renewals/quotations and convert quotations to policies.Develop market intelligence in relation to competitors, reinsurance market and anticipate market trends, threats and opportunities in Qatar and outside Qatar. Attend meetings andInternalInternal prepare minutes of the meeting. Coordinate and assist respective Managers in developing Hull, Aviation & Energy Class of business. Visiting clients and brokers to develop business and maintain relations.
• Targets:To achieve individual target provided by Head of Marine & Aviation and Achieve department targets / budget and bottom line approved by the company.Ensure customer / clients receives quality and prompt service to their satisfaction.
• Customer service :Ensure customer gets adequate coverage and QIC is protected at all times
• Documentation:Ensure prompt issuance and dispatch of policies, debit notes and reinsurance documents.
• Financial:Maintain a diary on premiums due and ensure premiums are collected from clients on time and paid to reinsurers on time.
• Report & Discussion:Monthly reporting and discussion on policies due for renewal and weekly reporting and discus on new business to Head of Marine, Energy & Aviation. Preparing portfolio analysis on quar basis and reporting to Head of Marine, Energy & Aviation. Prepare monthly movement rep to Head of Marine, Energy & Aviation and assist in preparing annual budgets. Daily report to Head of Marine, Energy & Aviation on operational matters.
• Reinsurance:Ensure QIC and properly and adequately protected with reinsurance and QIC exposure is minimized to the acceptable level as per underwriting guidelines.
• OTHERS: Any other work assigned by Head of Marine, Energy & Aviation
• Education Qualification:
• Recognized University Degree – Engineering/Insurance or relevant
• Ideally will also have from a recognized body, a fellow level professional qualification in insurance/actuarial work (such as ACII, FIll, Dip ClI, CIP)
• Additional years of experience could substitute for the needed level of education
• Good communications skills in English
• Computer literate - MS Words, Excel & Power point
• Experience:
• Must be employed in the insurance business for at least 15 years in marine and aviation line of business
• 3-5 years of Team Management, Managerial experience is preferredInternal
• 5 years in GCC or local and international insurance business.
• Preferably with 3 years experience in managerial positionTechnical Competencies:
• Financial Skills
• Analytical Skills
• Insurance expertise
• Underwriting expertise
• Quality & Customer Focus
• Negotiation skills
• Leadership skills
• Good Planning & Organizing Skills Skills: marine,insurance,operation,aviation