Complaint Management Advisor - Doha
منذ 3 أسابيع
Job summary
+Responsible for interaction with customers and provide support for any Mobile Money-related complaints and resolve customer issues.
+
Responsibilities
+- Use available Mobile Money tools and systems to identify and verify customer information and resolve /escalate customer issues to 2nd level teams.
- Trouble ticket investigation, resolution, and follow-up on all the tickets raised for Mobile Money complaints. (Consumer/Enterprise).
وصف الوظيفة
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