Mall General Manager - Doha, دولة قطر - Expertise Recruitment
وصف
Responsible for overseeing all aspects of mall management including but not limited to leasing, tenant relations, business planning, fiscal management, facilities & operational management and control of all maintenance, inspection, and safety functions.
- Develop a structured business plan for the mall covering all key components of mall operation.
- Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan.
- Ensure proper tenant mix and zoning within the mall in line with business strategy and market demand and to achieve desired footfall.
- Negotiation of leases both new and renewals across all categories including Anchors, line units, F&B and leisure
- Develop and maintain a long term beneficial relationship with all existing tenants and Retail Groups to ensure continued and future business
- Prepare, review and adjust financial budgets, systems and processes and monitor performance against budget
- To ensure smooth and positive relationship with the tenants, suppliers, and contractors
- Develop and implement approved procedures and systems across all mall functions to ensure smooth coordination / cooperation among various internal departments to facilitate business needs and deliver positive customer and tenant experiences
- Prepare plans and schedules for regular and periodic maintenance in conjunction with relevant department heads and follow up on quality and execution
- Preparation and development of marketing and annual event plans/calendar
- Follow up on the collection of monies owed from tenants and implementation of contractual terms
- Resolves complaints and demands of tenants and work to remove the causes of the complaint and respond to their requests within the legal and contractual obligations
- Follow legal procedures with respect to mall operations and tenant interactions
- Develop and upkeep the corporate mall identity ensure adherence to corporate brand guidelines
- Take steps to improve customer services inside the mall
- Perform other tasks as assigned.
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