Qnb2920 - Senior Associate Cards Issuance - Doha, دولة قطر - QNB
وصف
QNB2920 - Senior Associate Cards Issuance (Qatarization)About QNB
Established in 1964 as the country's first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group's presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services.
The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard & Poor's (A), Moody's (Aa3) and Fitch (A+).
Based on the Group's consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
Role Summary:
The incumbent will provide support in the Issuance Unit for credit & debit cards by completing the daily operations in line with the Group's procedures in addition to generating daily activity reports.
Role Description:
Ensure Operations and Issuance Unit runs as an efficient processing centre, in terms of service delivery and operational risk management.
Act within the limits of the powers delegated to the incumbent
Build and maintain strong and effective relationship with the all other related units to achieve Group's goals.
Provide timely and accurate information to the external and internal auditors when required.
To assist customers in all their queries on Bank's product and seek solution to their requests.
Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time
Provide round the clock customer and authorization services to ensure a smooth run of electronic based banking services.
Perform the issuance of debit/ credit cards in accordance with the Group's procedures.
Efficiently handle the card dispatch process "postproduction" in order to ensure timely deliveries to customers within the agreed turnaround times.
Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML & CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
Attend mandatory (internal and external) seminars as instructed by the Bank
Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
All other ad hoc duties/activities related to QNB that management might request from time to time
Qualifications:
Bachelor Degree University Graduate/preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study)
At least2 years of relevant experience, preferably within a highly rated international bank
Required Special Skills
Excellent/ Good oral and written communication skills (including report writing) in English and Arabic.
Ability to make decisions and through with initiatives.
Good problem solving skills.
Organized & Sharp in the thinking style.
Good analytical skills
Note:
you will be required to attach the following:
- Resume / CV
- Copy of Passport or QID
- Copy of Education Certificate
المزيد من الوظائف من QNB
-
Assistant Vice President Lean Transformation
Doha, دولة قطر - منذ 4 أيام
-
Manager, Sme Portfolio Management
Doha, دولة قطر - منذ 14 ساعة
-
Assistant Vice President, Data Science
Doha, دولة قطر - منذ أسبوع
-
Associate Treasury Operations Quality Control
Doha, دولة قطر - منذ 6 أيام
-
Qnb2908 - Senior Clerk Group Credit Administration
Doha, دولة قطر - منذ 4 أيام
-
Qnb2907 - Senior Associate - Regional Credit
Doha, دولة قطر - منذ 4 أيام