Waiteress - Dukhan, دولة قطر - Accor Hotels

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Job Description For Waiter/ess

• FairmontPool(HOZ42577) in Doha,Qatar.

Hotel NameCompany Description#BeLimitless We are far more than a worldwide leader. We welcomeyou as you are and you can find a job and brand that matches yourpersonality.

We support you to grow and learn every day, makingsure that work brings purpose to your life, so that during yourjourney with us, you can continue to explore Accors limitlesspossibilities.

By joining an Accor brand, every chapter of yourstory is yours to write and together we can imagine tomorrowshospitality.

Do what you love; care for the world; dare tochallenge the status quo #BELIMITLESS Job Description Scope andObjectives This position is concerned with being responsible forserving food & beverage to the guest according to theservice standards, policy, procedure & etiquette, in linewith our motto.

Key Deliverables and Responsibilities Ensure correctgrooming standards are followed at all timesExceed guestsatisfaction by knowing preferences and update profilesMaintaindetailed knowledge of the restaurant menu & daily specialsat all timesTo be familiar with the beverage service includingglasses used and appropriates garnishesFollowing up restaurantsfinancial, LQA, TrustYou and Forbes targets on a dailybasisAnticipate and service of guests requirements at alltimesFollowing up daily financial targets of area/divisionUseopening and closing checklist to ensure smooth opening and closingof the venueEnsure service stations are constantly cleared andre-stocked during serviceServe and clear food and beverage items inan unobtrusive and professional mannerPresent menus in a proactivemannerTo feel empowered and accountable within the work placeKeepmanager on duty updated of any guest feedback so they can updatethe Glitch ReportMaintains the HACCP & FIFO standards asrequired by the regional governing bodyFollow Hotel EvacuationPolicy in case of an EmergencyAttend all necessary briefings andtraining sessions as instructed by the ManagerHandle financialprocedures according to guidelines set by the financedepartmentIdentify potential problems and anticipate guest needs,ask for assistance before service breakdown occursPerform anyduties and special projects as requested by management whether inyour own department or any other department in the hotelAll issuesand negative guest feedbacks needs to be properly reported onglitch systemFollow care program at all times, and report issuesthrough the system to maintenance Qualifications PersonalAttributes Motivator & role modelPositive attitude and wellspokenResult drivenDisplays initiativeCommitment to professionalvaluesTeam creatorCustomer / people orientedCreative /open-minded