Banquet Manager - Doha, دولة قطر - MARRIOTT International

    MARRIOTT International
    MARRIOTT International Doha, دولة قطر

    منذ 3 أسابيع

    Marriott International background
    وصف

    Ensuring and Providing Exceptional Customer Service


    • Sets a positive example for guest relations.


    • Interacts with guests to obtain feedback on product quality and service levels.


    • Responds to and handles guest problems and complaints.


    • Empowers employees to provide excellent customer service.


    • Ensures employees understand expectations and parameters.


    • Strives to improve service performance.


    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.


    • Reviews comment cards and guest satisfaction results with employees.