Family Facilitator - Ash-Shamal, دولة قطر - WHR Solution

WHR Solution
WHR Solution
شركة تم التحقق منها
Ash-Shamal, دولة قطر

منذ شهر

Aisha Al-Thani

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي


وصف

About Company:


Welcome to the gentle shores of the Arabian Gulf, where we invite you to embrace lifestyle change and discover a meaningful connection with yourselves, your friends, families, and the surrounding nature, which is core to the transformative experience we hope you will enjoy while staying here with us.

With over 280,000 square metres dedicated to celebrating our potential for physical, mental, and emotional health, Zulal Wellness Resort is a pioneering wellness destination in the Middle East and the first to fully embrace the philosophy of Traditional Arabic & Islamic Medicine (TAIM).


Job Descriptions:


As a Family Facilitator, your role as an ambassador of family wellness will be focused on delivering unique tailormade bonding programs & educational activities to parents and children?.


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OB PURPOSE:
_**Provides direct support and facilitate activities with families and children as part of Zulal discovery journey.
Conduct family bonding activities inside the different children's studios we have in our treasures of the desert facility.


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GENERAL RESPONSIBILITIES:
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Develop and maintain effective and professional relationships with colleagues and clients.
Promote a friendly, dynamic, and collaborative work environment that includes, open communication, teamwork, participation, trust, respect, professionalism and fun.
Maintain a high level of professionalism and with exceptional level of confidentiality and integrity.
Have a complete understanding of own role, responsibilities, and company expectations.
Adhere to the company's policies and procedures, employee guidelines and service standards.
Participate in staff events and committees within the resort.
Attend educational seminars and trainings required to maintain the required certifications for the responsibility of the role.
Work towards exceeding company's business targets.
Take a positive and resourceful approach to every project.
Carry out any other reasonable duties and responsibilities as assigned.


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KEY OPERATIONAL RESPONSIBILITIES:
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Prepare a weekly and monthly schedule for the family activities and workshops that will be implemented with children and their parents and keep them updated.

Welcome and greet guests at the edutainment areas in a professional and friendly manner and provide them with information about the services and activities available.

Handle guests' requests and complaints in a prompt and professional manner to ensure 100% guest satisfaction.

Ensure guests are registered prior to using the edutainment areas and informed of the rules and regulations of the facilities.

Ensure that all the materials and facilities are ready prior to the guests' arrival.
Promote family bonding concept and activities to the guests

Prepare an evaluation form for post activity, to collect the attendance and the major trends that happened during the activity.

Share a daily report about the activities and workshops with the child & family specialist.

Stay updated on the social trends in Qatar related to families and children to be reflected in the activities and workshops.

Be available to support the edutainment team to deal with any challenging situation with children and families in general.
Communicate to management any occurrences involving staff or guests in the department that require particular attention.
Follow through the daily checklists and have a clear understanding of your own tasks.
Carry out administrative duties as and when required.


Skills Required:


Compensation & Benefits:


  • N/AJob Id
JN2408Location

ash-Shamal,QatarPoste Date

20-Aug-2023SalaryTotal Vacancies

1Career Level

1 ExperienceDegree

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