Performance Analyst - Doha Metropolitan Area
منذ شهر
Job summary
The KPI / SLA Officer is responsible for monitoring, recording, and reporting Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to ensure compliance with performance-based O&M contracts in the Roads sector.Key Responsibilities
- Monitor service delivery performance against contractual KPIs and SLAs (e.g., response times, rectification times, safety compliance, asset condition).
وصف الوظيفة
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