Restaurant Supervisor in Provok - Doha, دولة قطر - Fairmont Hotels & Resorts

وصف

• Ensure correct grooming standardsare followed at all times
• Responsible for thesmooth operation of his/her specificarea
• Follow the Care Programme at alltimes
• Follow up on all financials, LQA, Forbesand TrustYou targets
• Is aware of the daily,monthly and yearly financial targets
• Activelycontributes towards the achievement of financialtargets
• All issues and negative guest feedbackneed to be properly reported on Glitchsystem
• Following up on opening and closingchecklists
• Maintains the HACCP & FIFOstandards as required by the regional governingbody
• Handle financial procedures according toguidelines set by the financedepartment
• Responsible for linking all facetsof service, cuisine and entertainment
• Assumethe responsibility of daily operations
• Handlessecurity incidents, guest complaints with confidence and in aprofessional manner
• Attend daily briefingsprior to commencement of shift
• Ensure allappropriate equipment is on hand for each serviceperiod
• Attend trainings and monitorwaiters' performances
• Responsible ofthe grooming of all waiters
• Should be creative,confident and prepared to think outside of thebox
• Following the personal development plan setby the Restaurant General Manager
• Ensure theoperational inventory is always accounted for and in immaculatecondition
• Ensure the outlet is maintained atthe highest levels
• Create opportunities forupselling products
• Develop the waiter'steam to strive for excellence
• Inspiresheartists to create a flow of new and 'improved'ideas
• Follow Hotel Evacuation Policy in case ofan Emergency
• Ensure awareness and delivers theoptimum levels of service and guestsatisfaction
• Establish and maintain effectivecommunication across the outlet
• Lead by examplethrough a passionate, hands on approach
• Assistwith collecting information for the monthly P&Lreview