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- Develop all luggage related procedures and ensure that they are well followed by the Concierge / Transportation staff.
- Ensure all information is updated and available for easy access for all Front Office associates.
- Ensure that the Front Office Manager, Assistant Front Office Manager and Guest Service Manager are updated of any problems or difficulties encountered, so that assistance is obtained.
- Train all Concierge associates in accordance to hotel standards, appraise their performances, recommend promotions or transfers and handle disciplinary actions.
Chief Concierge - Doha, دولة قطر - Hilton
وصف
What will I be doing?
As the Chief Concierge, you will be responsible for performing the following tasks to the highest standards: