- Foster an open and supportive work environment through communication including informing colleagues about targets, promotions, complaints, positive feedback, and conveying messages to and from management in a respectful and encouraging manner
- Regular and Ongoing Training & Feedback to empower and improve overall spa and team member performance. The supervisor is also responsible for supporting consistency in performance and should support the spa leader in providing counseling when a team member is not meeting company standards
- Any other tasks or assignments that may be requested by the Spa Leader or Head Office Team from time to time. Skills, Knowledge and Expertise One (1) year in a similar within a luxury brand or an international company Good selling techniques for the Spa and the retail Maintain highest standards of hygiene at all times Must have a thorough knowledge of numerous massage modalities, understanding of body & beauty treatments Communication skills / Fluency in English and another language Benefits Hoteliers since 1897, we have travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of our European heritage. We are dedicated to please, educated to entertain, and we never compromise on the European elegance of service. We pride ourselves on delivering a beautiful performance for each and every one of our guests. And for our employees, we provide a stage on which they can flourish and realise their full potential. Embrace an experience as individual as you are
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Spa Supervisor
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Kempinski Hotels Al Wakrah, دولة قطرReporting To: Spa Manager Description Thisjob is responsible for ensuring our customers are consistentlytreated to an impeccable customer service experience when visitingtheir Spa. The Spa Guest Experience Supervisor will constantlyobserve bookings, ensure they are maximizing ava ...
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Spa Supervisor
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Hilton Doha, دولة قطرWhat are we lookingfor? · A Spa Supervisor servingHilton brands is always working on behalf of our Guests and workingwith other Team Members. To successfully fill this role, you shouldmaintain the attitude, behaviours, skills, and values thatfollow: · Experience workingin the spa ...
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Spa Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
Hilton Doha, دولة قطرWhat are we looking for? · A Spa Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: · Experience working in t ...
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Spa Supervisor
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Tivoli Doha, دولة قطرSupervise the operation of the Spa& Massage, including beauty treatments in accordance withthe needs and demands of guests, management and the local markettrends. · Provide supervision, direction,leadership and continuous training to the Spa & Massagestaff. · Assist the General M ...
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Spa Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ 8 ساعات
QATAR Airways Doha, دولة قطرJob Details · Hybrid 3 Days On-Site, 2 Days Remote · Multinational Cosmetic Company · 12 Month Contract · Weekly Pay · Health Insurance Available · Must have previous beauty/cosmetic company/fashion design experience · Job Summary · The Senior Digital Designer supports the in-hou ...
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Spa Supervisor
تم العثور عليها في: DrJobEn QA A2 - منذ يوم
Tivoli Doha, دولة قطرSupervise the operation of the Spa & Massage, including beauty treatments in accordance with the needs and demands of guests, management and the local market trends. · Provide supervision, direction, leadership and continuous training to the Spa & Massage staff. · Assist the Gene ...
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Plumber
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Jobsearchgulf Al Wakrah, دولة قطرThe Hilton Salwa BeachResort & Villas Qatar conducts regular recruitment drivesto identify and select best candidates who possess the necessaryskills, and commitment to serve in the Qatar. The Hilton SalwaBeach Resort & Villas recruitment process typicallyinvolves several stages. ...
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Al Messila Resort And Spa Jobs 2024 Housekeeping Supervisorand Various
تم العثور عليها في: Talent QA DC C2 - منذ يومين
JMB - Jumeirah Messilah Beach Hotel Doha, دولة قطرAl Messila Resort And Spa Jobs 2024 in DohaApply For Housekeeping Supervisor and Various Job Opportunities AlMessila Resort And Spa Qatar Jobs 2024:- If you are looking for jobopportunities in Doha 2024, then there are various Al MessilaResort And Spa vacancies that you can explo ...
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Spa Attendant
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Marriott International, Inc. Doha, دولة قطرPOSITIONSUMMARY · Provide general spa orientation toguests upon arrival, such as the location and use of locker rooms,lounge areas, and hospitality stations. Offer guests amenities suchas water, juice, or heated neck pillows. Answer questions aboutgeneral property information and ...
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Spa Therapist
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Tivoli Doha, دولة قطرPerforming different types ofmassages, beauty treatments, and wellnesstherapies. · Maintaining detailed records ofmassages, treatments, and therapies performed on each spaguest. · Communicating with guests duringmassages to adjust massage techniques asrequired. · Resolving guest ...
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SPA Therapist
تم العثور عليها في: Talent QA DC C2 - منذ يومين
marriott hotel Doha, دولة قطرResponsiblity: · Performingdifferent types of massages, beauty treatments, and wellnesstherapies. · Maintaining detailed records ofmassages, treatments, and therapies performed on each spaguest. · Communicating with guests duringmassages to adjust massage techniques asrequired. · ...
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Pool Technician
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Accor Hotel Qatar Doha, دولة قطرKnowledge and skills in waterbalance chemistry and all phases of pool/spa operation, and to beable to use basic hand and power tools. · Abilityto repair pumps, motors, filters, and repairpipes. · Ability to stoop, kneel, grasp, lift,push and pull weights up to 80 lbs., climb ladd ...
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Pool Technician
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Raffles Doha Doha, دولة قطرInspects and performs maintenancetasks daily to ensure all pools and spas are clear in appearanceand proper water balance is maintained. Checks all equipmentcomponents for proper operation. This requires the individual to beable to visually inspect and detect items needing repair ...
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Spa Attendant
تم العثور عليها في: DrJobEn QA A2 - منذ 8 ساعات
Marriott International, Inc. Doha, دولة قطرPOSITION SUMMARY · Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property informatio ...
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Concierge Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
Four Seasons Hotels and Resorts Doha, دولة قطرPreferred at least 1-3 years of experience in a luxury property or hotel in Concierge responsibilities. · Knowledge of the city, activities, and restaurants. Willing to experience various restaurants and / or activities in the city to gain more knowledge of venues. · Works harmon ...
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Pool Technician
تم العثور عليها في: DrJobEn QA A2 - منذ 3 أيام
Accor Hotel Qatar Doha, دولة قطرKnowledge and skills in water balance chemistry and all phases of pool/spa operation, and to be able to use basic hand and power tools. · Ability to repair pumps, motors, filters, and repair pipes. · Ability to stoop, kneel, grasp, lift, push and pull weights up to 80 lbs., climb ...
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SPA Therapist
تم العثور عليها في: DrJobEn QA A2 - منذ 3 أيام
Marriott International Doha, دولة قطرProvide massage services to guests using props and/or products. · Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. · Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning servi ...
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Pool Technician
تم العثور عليها في: DrJobEn QA A2 - منذ 3 أيام
Raffles Doha Doha, دولة قطرInspects and performs maintenance tasks daily to ensure all pools and spas are clear in appearance and proper water balance is maintained. Checks all equipment components for proper operation. This requires the individual to be able to visually inspect and detect items needing re ...
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HVAC Technician
تم العثور عليها في: beBee S2 QA - منذ يومين
Marriott International Doha, دولة قطر دوام كاملJob Number · Job Category Engineering & Facilities · Location Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP · Schedule Full-Time · Located Remotely? N · Relocation? N · Position Type Non-Managemen ...
Spa Supervisor - al-Wakrah, دولة قطر - Kempinski Hotels
تم العثور عليها في: DrJobEn QA A2 - منذ يومين
وصف
Reporting To:
Spa Manager Description This job is responsible for ensuring our customers are consistently treated to an impeccable customer service experience when visiting their Spa.
The Spa Guest Experience Supervisor will constantly observe bookings, ensure they are maximizing availability and provide ongoing training and mentorship to Spa team members to ensure the operation runs smoothly and in line with SENSASIA brand standards.
The Spa Guest Experience Supervisor will form a bond with their team and guests alike creating a professional, friendly, customer-centered teamwork environment.
They will also ensure that all areas of the Spa are maintained to the highest standard at all times and continually motivate and inspire team members to give 100% while on duty.
Key Responsibilities Ensuring day to day operations run smoothly by monitoring all areas of the Spa operation including set-ups, cleanliness, sufficient stock levels, guest, and team satisfactionGuest Satisfaction:
The Spa Guest Experience Supervisor makes guest satisfaction a priority at all times and ensures the Spa & team members have what they need on a day-to-day basis in order to exceed guest expectations.
This includes monitoring guest satisfaction ensuring guest comment cards and feedback cards are being handled in line with SENSASIA standards.
Identifying exceptionally happy guests and encouraging them to leave positive Trip Advisor Reviews. Identifying unhappy guests and taking their feedback and concerns into consideration and ensuring relevant action is taken.Sharing all guest feedback with the spa leader and SENSASIA to ensure the company is informed on the happiness of the guest.
Spa Audits:
The Spa Guest Experience Supervisor will be expected to perform random audits on daily checklists, guest profiles, spa standards, and set-ups to ensure proper compliance and provide any feedback to help team members improve and also reward them for work well done
Scheduling:
The Spa Guest Experience Supervisor will work alongside the Reception team to ensure their Spa has sufficient manning during peak hours and approve TBOT and shift changes.
The Supervisor must be unbiased, fair and only make scheduling decisions based on operational demands and not on personal preference for themselves or any team member.
Treatment Bookings:
The Spa Guest Experience Supervisor will continually monitor all bookings and check at least 2 days ahead to highlight and resolve any 'dead space' as per our booking standards and create availability when needed
Mentoring Approach:
The Spa Guest Experience Supervisor will be responsible for supporting all team members when they need support from someone in a leadership position and in the absence of the spa leader.
They should be open, helpful, friendly and approachable and encourage a work environment that reflects SENSASIA company values.They will encourage team members to learn and grow by allowing them to conduct their duties freely and with regular and ongoing coaching and progress feedback.
Flexibility:
As operations, team or guest needs demand, the Spa Guest Experience Supervisor is expected to be flexible and accommodating for any additional tasks or amending their own schedule as required.
