Sales Support Staff - Qatar, دولة قطر - Falcon Security Services

وصف

Sales Support Specialist job description :

• Provide administrative support to the sales team, including managing calendars, scheduling appointments, and organizing meetings.
• Assist in the preparation and generation of sales reports, presentations, and proposals.
• Maintain customer databases, update customer records, and ensure accurate and up-to-date information.
• Process sales orders, quotes, and handle order management from initiation to delivery.
• Collaborate with internal departments to ensure timely and accurate order fulfillment and resolve any issues or discrepancies.
• Serve as the first point of contact for customer inquiries, providing excellent customer service and addressing their needs promptly.
• Assist in managing customer accounts, including handling customer requests, updating account information, and resolving customer complaints or concerns.
• Coordinate and track sales leads, monitor the progress of sales activities, and provide regular updates to the sales team.
• Assist in the creation and implementation of sales strategies and campaigns, including lead generation and follow-up activities.

Sales support specialist required skills :

Excellent communication and interpersonal skills to effectively interact with customers and internal teams.

Strong organizational and multitasking abilities to handle multiple priorities and deadlines.

Attention to detail to ensure accurate data entry, record-keeping, and order processing

Proficiency in using CRM software and other sales-related tools for tracking and managing customer information.

Solid knowledge of sales processes and procedures, including order management and customer service.

Ability to work collaboratively with cross-functional teams and build strong working relationships.

Strong computer skills, including proficiency in MS Office Suite (Word, Excel, PowerPoint) and familiarity with sales analytics tools.

Excellent time management skills to prioritize tasks and meet deadlines.

Strong customer service orientation with a positive and professional demeanor.

• fluently English speaking Writing / Reading .
• Preferably Female Staff .

Job Type: Full-time

Salary: From QAR5,000.00 per month

Ability to Commute:

• Doha (Required)

Ability to Relocate:

• Doha: Relocate before starting work (Required)