- Oversee accuracy of room blocks, reservations, and group market codes.
- Communicate company values and/or culture to new employees.
- Review and implement new Reservations procedures.
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
- Identify guest reservation needs and determine appropriate room type.
- Verify availability of room type and rate.
- Explain guarantee, special rate, and cancellation policies to callers.
- Accommodate and document special requests.
- Answer questions about property facilities/services and room accommodations.
- Follow sales techniques to maximize revenue.
- Input and access data in reservation system.
- Respond to any challenges found for accommodating rooming requests.
- Set-up proper billing accounts according to Accounting policies.
- Troubleshoot, resolve, and document guest issues and concerns or elevate/refer to appropriate individual.
- Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation.
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Perform other reasonable job duties as requested by Supervisors.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: At least 1 year of supervisory experience.
- License or Certification: None
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Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts... · We believe our guests select our hotel because of our caring ... colleagues who provide efficient service. · ...
Dohaمنذ شهر
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In your position as Reservations Manager you will be part of our Reservations team and you will be managing the daily functions of the department. · ...
Dohaمنذ شهر
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The Reservations Manager is responsible for the operations and management of the Reservations Department. This includes maintaining and managing all reservations systems, call tracking software, and preparing reports to track performance. · ...
Dohaمنذ شهر
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Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide. · ...
Doha, Dohaمنذ شهر
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The Reservations Manager is responsible for leading the reservations team and ensuring that they deliver exceptional levels of service above and beyond those expected of an ultra-luxury hotel. · ...
Dohaمنذ شهر
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We are looking for colleagues who can quickly perpetuate a culture that embraces modern design and exceptional service, · who have a passion for outstanding customer-tailored service that is both unique and authentic. · In your position as Reservations Manager you will be part of ...
Dohaمنذ شهر
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The Assistant Reservations Manager will work with the Sales and Events Teams to maximise corporate and group rates. · Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios ...
Dohaمنذ أسبوع
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An Assistant Reservations Manager supports the Reservations team in achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. · ...
Doha Metropolitan Areaمنذ أسبوع
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We are seeking a passionate and dynamic guest focused Revenue professional who delivers extraordinary customer service and provides creative solutions to guests. · Ensure administration procedures are maintained to hotel standards · Maintain relationships with group leaders durin ...
Dohaمنذ شهر
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The Reservations Manager oversees the accuracy of room blocks, reservations, and group market codes. They communicate company values and culture to new employees and review new Reservations procedures. · ...
Dohaمنذ أسبوع
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The Reservation Manager oversees room blocks accuracy,reservations,and group market codes. · Communicate company values and culture to new employees · Review and implement new Reservations procedures · ...
Doha دوام كاملمنذ أسبوع
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+ Job summary: Oversee accuracy of room blocks, reservations and group market codes. · + Qualifications: High school diploma or G.E.D. equivalent. · At least 2 years of related work experience. · Supervisory experience: at least 1 year of supervisory experience. · ...
Doha دوام كاملمنذ شهر
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Respond promptly to reservation inquiries via phone email and online platforms Assist guests in making room reservations based on their preferences needs etc. · ...
Dohaمنذ شهر
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· Job Purpose · The Reservation Coordinator is responsible for managing booking inquiries, processing reservations accurately, and ensuring a seamless customer experience from initial contact through confirmation. The role requires strong organizational skills, attention to deta ...
Doha, Qatarمنذ 4 أيام
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Job Purpose · The Reservation Coordinator is responsible for managing booking inquiries, processing reservations accurately, and ensuring a seamless customer experience from initial contact through confirmation. The role requires strong organizational skills, attention to detail, ...
Dohaمنذ 5 أيام
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As a Reservations Agent you will be the first point of contact for guests looking to make room reservations providing excellent customer service assisting with booking inquiries and ensuring accurate and efficient reservation processes. · ...
Dohaمنذ 3 أسابيع
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Organization- Andaz Doha · Summary · Duties and responsibilities related to the Team Leader - Reservation role: · Supervise the daily operations of both the reservations and communication center team, ensuring all guest inquiries, bookings, and operator calls are handled promptly ...
Doha 180,000 ر.ق - 312,000 ر.ق (QAR) لكل سنةمنذ 3 أيام
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We are looking for a Reservation Agent to join the team here Frasers Suites in Doha. As a Reservation Agent you will be recording and processing all reservation inquiries made by phone fax or email efficiently and accurately and convert sales enquiries where possible to meet hote ...
Dohaمنذ شهر
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The incumbent of this position is responsible to materialize the maximum number of requests and reservations. · ...
Doha دوام كاملمنذ أسبوعين
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Organization- Andaz Doha · Summary · Duties and responsibilities related to the Team Leader - Reservation role: · Supervise the daily operations of both the reservations and communication center team, ensuring all guest inquiries, bookings, and operator calls are handled promptly ...
Doha, Doha 180,000 ر.ق - 312,000 ر.ق (QAR) لكل سنةمنذ 3 أيام
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We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. · ...
Dohaمنذ 3 أسابيع
Assistant Reservations Manager - doha - Westin
الوصف
POSITION SUMMARYAt Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Reservations Manager
فقط للأعضاء المسجلين Doha
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Reservations Manager
فقط للأعضاء المسجلين Doha
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Reservations Manager
فقط للأعضاء المسجلين Doha
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Reservations Manager
فقط للأعضاء المسجلين Doha, Doha
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Reservations Manager
فقط للأعضاء المسجلين Doha
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reservations manager
فقط للأعضاء المسجلين Doha
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Assistant Reservations Manager
فقط للأعضاء المسجلين Doha
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Assistant Reservations Manager
فقط للأعضاء المسجلين Doha Metropolitan Area
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Assistant Reservations Manager
فقط للأعضاء المسجلين Doha
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Assistant Reservations Manager
فقط للأعضاء المسجلين Doha
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Assistant Reservations Manager
دوام كامل فقط للأعضاء المسجلين Doha
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Assistant Reservations Manager
دوام كامل فقط للأعضاء المسجلين Doha
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Reservation Agent
فقط للأعضاء المسجلين Doha
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Reservation Coordinators
فقط للأعضاء المسجلين Doha, Qatar
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Reservation Coordinators
فقط للأعضاء المسجلين Doha
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Reservations Agent
فقط للأعضاء المسجلين Doha
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Team Leader
فقط للأعضاء المسجلين Doha
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Reservation Agent
فقط للأعضاء المسجلين Doha
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Reservations Agent
دوام كامل فقط للأعضاء المسجلين Doha
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Team Leader
فقط للأعضاء المسجلين Doha, Doha
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Reservations Agent
فقط للأعضاء المسجلين Doha