Guest Service Co-ordinator - Doha, دولة قطر - The Cavalry Global

The Cavalry Global
The Cavalry Global
شركة تم التحقق منها
Doha, دولة قطر

منذ أسبوع

Aisha Al-Thani

تم النشر بواسطة:

Aisha Al-Thani

مسوّقة للمواهب لبيبي
وصف

Guest Services Coordinator

Location
:

Qatar


Start Date
:

Before November 20th, 2023


Are you ready to embark on an exciting journey in the world of luxury hospitality? We are thrilled to announce the opening of a new 5-star luxury resort in Qatar in December, and we are looking for a dynamic and talented Guest Services Coordinator to join our team If you have a passion for providing exceptional guest experiences and thrive in a fast-paced environment, we want to hear from you.


Key Responsibilities
:

-
Guest Relations
:

Welcome and assist guests with warmth and professionalism, ensuring their needs are met promptly and courteously.
-
Reservations and Check-In
:

Handle guest reservations, check-ins, and check-outs efficiently, ensuring accuracy and adherence to resort policies.
-
Concierge Services
:

Offer valuable recommendations and assistance for dining, entertainment, and local attractions to enhance guests' stay.
-
Problem Resolution
:

Respond to guest inquiries, requests, and concerns promptly, finding effective solutions to ensure their satisfaction.
-
Communication
:

Maintain clear and open communication with all resort departments to ensure seamless guest experiences.
-
Administrative Tasks
:

Handle administrative tasks such as handling guest accounts, billing, and room assignments accurately.
-
Guest Feedback
:

Collect and analyze guest feedback to continually improve services and implement best practices.


Requirements
:

-
Previous Experience
:

experience in guest services, preferably in a luxury hotel or resort.
-
Customer-Centric
:

A genuine passion for providing outstanding service and exceeding guest expectations.
-
Communication Skills
:

Excellent verbal and written communication skills in English; knowledge of Arabic languages is a plus.
-
Problem-Solving
:

Ability to think on your feet and resolve issues effectively.
-
Team Player
:

Collaborative and able to work well within a diverse team.
-
Tech-Savvy
:

Proficiency in hotel management software and Microsoft Office Suite.
-
Availability
:

Must be available for an online interview this week and able to start
before November 20th, 2023.
:

-
Location
:

Located outside of Qatar due to visa restrictions and timelines.


What We Offer
:

-
Competitive Compensation
:

Competitive salary and benefits package.
-
Training and Development
:

Ongoing training and opportunities for career growth within the resort.
-
Luxurious Environment
:

Work in a stunning 5-star resort with state-of-the-art facilities.
-
International Experience
:

Be part of a diverse team in a cosmopolitan environment.
-
Team Spirit
:

Join a team that values collaboration and excellence in service.

Join us in setting new standards of luxury hospitality Your journey begins here.

**Application Deadline: Friday 3rd
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