Ahmed Ait Bourhim

I am passionate about creating great dining experiences and excel in training and managing teams to deliver excellent customer service. Several years of experience as a restaurant manager have allowed me to develop a broad skill set, from excellent customer service and people management skills to strong budgeting, business development, and marketing skills.

Restaurant Manager with 5+ years of experience managing a high-quality and fast-paced fine=dining restaurant. Ability to train staff to the highest standards of customer service, ensuring increased customer satisfaction, reduced staff turnover rates, and a 15% rise in monthly sales through upselling techniques.

• Restaurant Manager Mar 2019 – Jul 2022 Opening Team, Novikov Doha, World Renowned Pan-Asian Cuisine, Katara Plaza.
• Assistant Manager Jun 2017 – Feb 2019 Opening team, Cut by Wolfgang Puck, “Michelin Star Chef” Mondrian hotel, SBE – Doha.
• Floor Supervisor/Assistant Manager August 2014 – March 2017 GQ Bar, Lounge JW Marriott Marquis – Dubai.
• Floor Supervisor January 2013 – July 2014 Supperclub, Zabeel Saray, Palm Jumeirah – Dubai.
• Head waiter September 2011 – December 2012 Buddha bar, Grosvenor House, Dubai Marina.
• Waiter November 2010 - August 2011 So Lounge, Sofitel Hotel 5* – Morocco.
• Waiter April 2008 - October 2010 La Table Du Marché restaurant, Hivernage Hotel 5* luxury, Morocco.

• 2003-2006: Complete high school education, Earned Baccalaureate in Experimental Science, High School, Marrakech, Morocco. 
• 2008-2010: Management hospitality Diploma from Institute Specialise en Hôtellerie, Restauration, and Tourism, Marrakech, Morocco.
• 2021: Digital Marketing certificate by Google.
• 2022: : Digital Marketing certificate from Easyt.online.