ahmed el mounder kraim

Enthusiastic and dedicated high school graduate currently pursuing a law degree, with a strong passion for aviation and a proven commitment to providing excellent customer service. Fluent in English, Arabic, and French, I bring a multilingual advantage to effectively communicate and engage with diverse travelers on a global scale. Possessing a comprehensive cabin crew certificate and 60 hours of flight training, I am well-prepared to ensure the safety, comfort, and satisfaction of passengers on board. With a keen eye for detail and a proactive approach to problem-solving, I am eager to create exceptional in-flight experiences

Flight Attendant (Cabin Crew Certificate) | Tassili Airlines, [algeria] | [2023]

Completed 60 hours of flight training, qualified to work in Boeing 737-800 aircraft.
Provided exceptional service and care to passengers in both Economy and Business class.
Conducted safety procedures demonstrations and briefed passengers on emergency exits.
Performed pre-flight security checks and post-flight inspections to ensure safety standards.
Delivered clear and informative public announcements regarding safety briefings.
Demonstrated good work ethics, discipline, and punctuality throughout all flights.
Height: 183 cm, Weight: 85 kg, maintaining physical fitness for flight duties.
Receptionist | [Hotel sabri], [algeria,annaba] | [2022]

Welcomed guests and ensured smooth check-in and check-out procedures.
Efficiently managed phone calls, reservations, and guest inquiries.
Provided assistance to guests with a focus on exceptional customer service.
 

Soft Skills:

Exceptional interpersonal and communication skills, adept at handling diverse passengers.
Strong customer service abilities, ensuring a pleasant and comfortable flight experience.
Highly disciplined, capable of maintaining composure in stressful situations.
Punctual and reliable, consistently meeting deadlines and ensuring on-time departures.
Hard Skills:

Proficient in cabin safety procedures and emergency equipment operations.
Skilled in providing in-flight services, including serving meals and beverages.
Knowledgeable in Boeing 737-800 aircraft operations and safety protocols.
Capable of delivering clear and concise public announcements to passengers.