Ahmed Taha

Dedicated individual with excellent technical, analytical and communication skills demonstrated by 12 years of experience in Motorcycles market. Continue to build a career with a reputable company that has advancement and development opportunities.
As a Showroom Manager who graduated from Mansoura University, I am seeking an opportunity where my excellent Educational and Development experience along with my deep interpersonal skills land me a position with your esteemed company. I am a great performer strong planner & great problem solver. Readily adapts to change, works independently & exceeds expectations. Able to juggle multiple priorities & meet deadlines without compromising quality output.

July 2010 - Present
showroom manager
at Al Fardan Motorcycles (Ducati -BMW - Aprilia - Vespa - triumph - Gelira - KTM - sand-x )
Location: Doha, Qatar
Company Industry: Automotive Dealership & Distributor Job Role: Sales
1. Sales and Marketing
• supervising all sales and marketing activities in the showroom
• Achieving assigned showroom sales target, monthly, quarterly and yearly
• Implement all marketing activities in the showroom in order to sustain market leadership and secure healthy growth rates.
• Maintain administration and relevant reporting and planning systems for the showroom in order and assist Sales Manager in issuing timely management and statistical reports.
• Analyzing market potential and sales territory
• Planning and carrying out prospecting activities for selected target groups by direct mailing, electronic mailing and outgoing calls. • Assist staff on how to handle difficult and complicated sales
• Acting as contact person for VIP customers.
• Managing the Showroom and the sales team in order to maximize the sales
• Building, establishing, and accurately maintaining the sales database
• Assisting the Sales Executives in finalizing and closing deals.
• Presenting, explaining and clarifying, all the services provided by the dealership and the company such as the financial services, Insurance, bank offers and promotions so to be offered to the customer
• Provide training to sales executives to improve their performance, with particular emphasis on customer follow up, product knowledge and all related items
• keeping up with the innovative vehicle features and its technical and optional updates
• Knowing where the product stands among competitors and always ready to answer questions and comparisons.
• Perform a wide variety of duties to organize, coordinate and schedule Motor-Bike activities, planning and forecasting around physical calendar year.
2. Customer orientation
• Carrying out customer welcoming, sales negotiation and discussions, analyzing requirements and handling trade-in Used Motorbikes.
• Arranging and observing for handover of new Bikes with maximum customer satisfaction to make the process a positive and unique experience to the customer.
• Handling complaints to the full satisfaction of the customer and the company.
• Developing and providing systematic after-sales customer care in order to create the basis for repeated sales and referrals.
3. Customer / Vehicle File
• Maintaining the customer / Vehicle file, which is a reference record for the vehicle transactions throughout the sales process.
• Handling all documentation related to bank financing, insurance issuance, vehicle registration, traffic department requirement and all customer related documentations.
4. Other Duties and Responsibilities
• Monitoring showroom traffic, phone calls and demo drives done by the sales team
• Preparing the rotation schedules in the showroom and the events for the sales team
• Direct and supervise employees engaged in sales, inventory-taking, or in performing services for customers • Gathering and updating the information about competitor’s products and comparing them with our products • Assisting the sales manager in placing orders for Motorcycles, Power Products, Lifestyle and Spare Parts
• Ensures that all company policies and procedures are followed
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March 2007 - April 2010
Showroom In charge ‘Suzuki’
at Al Yousuf Motors (Bike & Marines Division)
Location: Dubai, United Arab Emirates , Dubai & Sharjah Auto Sport Showroom Company Industry: Automotive Dealership & Distributor
Job Role: Sales
1. Handling showroom customers (retail- fleet- export) if required. Including these steps: • Meeting and greeting
• Qualifying the customer
• Bike presentation and demonstration
• Negotiation and objections handling • Closing the deals and Bike delivery
2. Customer follow up (keeping in mind the timing of the follow up) • 48 hours after the showroom visit
• One week after the showroom visit
• Three days after bike delivery (if the deal is done)
3. Prospecting for new customers. Several ways for prospecting: • Yellow pages
• Free zone companies guide
• Referrals from existing customers
• Work shop customers
4. Arranging showroom display units:
• Different range of bikes and colors
• Visibility of bikes from out side
• Changing units and positions frequently
• Complete showroom materials (catalogs- specs sheets- stands .. etc)
5. Dealing with banks and finance companies in case of finance deals: • Documentation and legal procedure
• Payment collection
6. Follow up payments collection
7. Dealing with insurance companies:
• Selling the approved insurance by the company
• Follow up with the customers for renewal every year
8. After sales follow up and service:
• Making sure the customer is satisfied with the bike
• Making sure the customer is happy with the work shop service • Getting new prospects from the customer
• Calling the customer a trade in after a period of time
March 2003 - June 2005
Sales Supervisor
at Asala Antiques, Furniture & Handicrafts LLC
Location: Dubai, United Arab Emirates
Company Industry: Other Business Support Services Job Role: Sales
• Responsible for the sales team.
• Mainly involved in gaining new accounts for company by networking and following-up general sales leads. • Preparation of sales offers, updating client databases, Responsible for gaining new business
• Achieve sales targets and forecast effectively
• Directly increased business by 75 % over two years and 3 months.
• Directly increased Target of the shop from 150 000 Dhs Monthly to 280 000 Dhs in 15 months

Bachelor's degree, Bachelor of Arts
at El Mansoura University
Location: Egypt May 1999
Grade: 67 out of 100
bachelor of arts department of french language and literature