Hettiarachchige Chammika Priyadarshan Hettiarachchige

Hardworking comes to me naturally which is shown in my hotel career that spans over 30 years including laundry, linen/uniform/tailor room management. I’m energetic, enthusiastic, and a great team player as much as I’m a leader. I work closely with my team, leading by example to increase efficiency and productivity. 

2022 January till up to date

The Living Adventure (Accor hotel)

ASSISTANT LAUNDRY MANAGER

Profile – Handling 1430 guest room linen.

                 -Co-ordinate with all Housekeeping units regarding on linen.

                 -Specially co-ordinate with outside laundry facility supplier.

                 -Handling RFID devices for counting & inventory purposes.

                 -Handling all Front office/Housekeeping/Laundry uniforms.

                 -Reporting to site laundry manager 

Duties

• Day to day house linen, staff uniforms related works reporting directly to site laundry manager.

• Specially coordinate with outside laundry facility supplier regarding on House linen/Staff uniforms delivery quality & delivery time.

• Monitor all RFID functions during soil to fresh linen exchanges, inventory & train all laundry exchange center staff daily.

• Maintain the House linen par levels for smooth operation.

• Monitoring damage/stains/misuses every day to minimize & coordinating with outside laundry at the stain removal process. Daily follow up regarding on stain linen which send to the laundry for stain removal.

• Prepare discards/losses linen report every day for the laundry manager.

• Fully responsible for issuing new linen from laundry exchange center to other sites.

(2020 - 2021) The Kingsbury Hotel, Colombo 

UNIFORM/LINEN/TAILOR ROOM MANAGER

Profile - Handling 229 room linen 

   -09 different restaurant linen / Banquet operation linen

    -All staff uniforms / Yearly ordering new linen

    -uniform through Executive/ Housekeeper.

                -Reporting to Executive Housekeeper

Duties

• Day to day house linen, F&B linen & staff uniforms related works reporting direct to the executive housekeeper.

• Specially coordinate with laundry department regarding House linen/F&B linen/Staff uniforms delivery quality.

• Maintain the House linen /F&B linen par level for smooth operation.

• Monitoring the discards linen everyday & prepare report to Executive Housekeeper & Finance department for replace new linen end of the month.

• Monitoring damage/stains/misuses every day to minimize & coordinating with laundry department at the stain removal process.

• Handling House/F&B linen inventories & coordinating with Finance department.
• Planning and setting up of various linen requirement for Banquet operation department.

• Prepare purchasing request for all department uniform according to the annual uniform plan & department budget.

• Coordinate with purchasing department regarding ordered linen/uniforms items.

• Making standard operation procedures/documentation and workflow of uniform & linen room areas.

(2013 – 2020) Cinnamon Grand Hotel, Colombo, Sri Lanka UNIFORM/LINEN/TAILOR ROOM EXECUTIVE

Profile - Handling 501 room linen/ 16 different

                   -restaurant/Banquet operation linen/ All staff uniforms 

                  - Yearly ordering & handling new linen /uniform through 

                   -Executive Housekeeper. 

    - Reporting to Executive Housekeeper. 

Duties

• Day to day house linen, F&B linen & staff uniforms related works reporting direct to the executive housekeeper.

• Specially coordinate with laundry department regarding House linen/F&B linen/Staff uniforms delivery quality.

• Maintain the House linen /F&B linen par level for smooth operation.

• Monitoring the discards linen everyday & prepare report to Executive Housekeeper & Finance department for replace new linen end of the month.

• Monitoring damage/stains/misuses every day to minimize & coordinating with laundry department at the stain removal process.

• Handling House/F&B linen inventories & coordinating with Finance department.

• Planning and setting up of various linen requirement for Banquet operation department.

• Prepare purchasing request for all department uniform according to the annual uniform plan & department budget.

• Coordinate with purchasing department regarding ordered linen/uniforms items.

• Making standard operation procedures/documentation and workflow of uniform & linen room areas.

• Effectively handling appraisal of the team.

• Implementing Cinnamon Grand policies and standards ensuring smooth and efficient operations.

EXTRA EFFORT

• Created uniform plan for entire hotel which make easier to issue new uniforms.
• Created uniform storage which reduce yearly uniform cost.
• Created system to tailor expensive uniforms inhouse to reduce uniform cost.
• Created system to trace uniform misusers.
• System introduced to minimize linen misuses of Banquet & F&B outlet.

(2010 – 2013) GALADARI HOTEL, COLOMBO, SRI LANKA

• Worked as a senior coordinator for all laundry counters.
• Responsible for all counter sales, Quality of the service, Handling guest complains, Staff training.
• Responsible for all counters bill handling, counter guest laundry item inventories. 

 (2005 – 2010) JUMEIRAH EMIRATES TOWERS, DUBAI, U.A.E.

• Worked as a senior valet supervisor.
• Responsible for quality standards for guest laundry, Dry cleaning & pressing.
• Provided Valet service staff training according to the standards of International Fabricate institute.
• In charge for Emirates Towers hotel uniform room.

(1999 – 2005) LEADING COMMERCIAL LAUNDRY IN COLOMBO, 

 SRI LANKA

• Worked as a Laundry in charge & managed five outside laundry counters with main center. 
• Responsible for delivering quality of Laundry/Dry cleaning/Pressing items to the customers.
• Responsible for maintaining laundry machinery, Service charts, Coordinating with outside maintenance company.
• Responsible for order & maintain stock for all laundry detergent, Dry cleaning solvent, stain removal chemicals.
• Recruiting new staff & training regarding on customer service, laundry machinery, detergent, Chemical use.
• Responsible for preparing of monthly staff salary payments & monthly EPF/ETF payments.

  (1997 – 1999) COLOMBO HILTON HOTEL, SRI LANKA

• Worked as a Senior Laundry Valet/Marker sorter/Dry cleaner.
• Responsible for all guest Laundry, Dry cleaning, Pressing items quality.
• Handle outside Laundry counters staff.
• Handle outside Laundry counter inventories.

(1993 – 1996) AIRPORT LE MERIDIAN HOTEL, DUBAI, U.A.E

• Worked as a Laundry valet.
• House/Guest laundry washer man.
• Hot head/Steam presser.
• Assistant guest laundry dry cleaner.
• Worked in Linen & uniform room.

(1991 – 1993) Lanka Oberoi Hotel, Colombo, Sri Lanka

• Joined as Laundry assistant.
• Worked as a valet.
• House laundry/Guest laundry /washer man.
• Hot Head/Steam presser.
• Cross training done to Linen & Uniform room.

• Successfully completed training held by HID Global company in Qatar to take linen inventory using RFID devices. 
• Followed a course at Textile Training and Service Centre.
• Attended to theoretical & Practical training session held by Milnor Company (Pelerine Milnor    co-operation) in Dubai.
• Ability to check the garments according to I.F.I. standards.
• Followed a management course at Employers Federation of Ceylon.
• Followed a British Health & Safety course in Dubai.
• Completed a cross training to concierge bell desk (Jumeirah Emirates Towers).
• Followed a Motor Mechanism course in German Training school.
• Followed Accounts course.
• Computer Efficiency-Excel/Word/Power point.