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المهنيون
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خدمة العملاء/الدعم
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As Sulţah al Qadīmah
john Hana

اجتماعي


حول john Hana:

§  Lead Customer Service  contact center  Qatar airways

 

o   Mailbox handling ,support and observe  relevant features

o   Development support , supervised  operation difficult situation

o   Handling passengers issues , support, collaborated with collages seniors

o   Develop operation  with KPI, take over  floor leadership ensure is always managed

Achieve sales target , commercial awareness

o   Work together  with other internal ,external to improve efficiency ,service delivery

o   Resolving  customer issue ,provide training ,motivated  new staff

o   Make sure  quality improvement service

o   Increase ancillary sales by support team achieve target

 

·         Reservation System (Amadeus)

·         Basic ticketing procedure

·         Handling Customer requests (Services, Reissues   Refund

§  Customer Services Agent QAS

 

 

United development company (UDC) –   company

 

§  Customer service sales supervisor  leading operation

§  Implement retail priorities and inspire commercial success

§  Provide support to store operation  ensure target are met

§  Supervision and report sales  to operation manager

§  Accurately monitor stock availability report low  stock  to avoid OOS situations

§  Lead team to create positive  energetic shopping experience and drive all related kpi

§  Provide support management team by maintaining quality customer service resolve complaints

§   Keep up to date trends and products 

§  Manage the store products  and team beauty consultants

§  Relations  with  suppliers  brand security ,cleaning team 

 

تجربة

§  Lead Customer Service  contact center  Qatar airways

 

o   Mailbox handling ,support and observe  relevant features

o   Development support , supervised  operation difficult situation

o   Handling passengers issues , support, collaborated with collages seniors

o   Develop operation  with KPI, take over  floor leadership ensure is always managed

Achieve sales target , commercial awareness

o   Work together  with other internal ,external to improve efficiency ,service delivery

o   Resolving  customer issue ,provide training ,motivated  new staff

o   Make sure  quality improvement service

o   Increase ancillary sales by support team achieve target

 

·         Reservation System (Amadeus)

·         Basic ticketing procedure

·         Handling Customer requests (Services, Reissues   Refund

§  Customer Services Agent QAS

 

 

United development company (UDC) –   company

 

§  Customer service sales supervisor  leading operation

§  Implement retail priorities and inspire commercial success

§  Provide support to store operation  ensure target are met

§  Supervision and report sales  to operation manager

§  Accurately monitor stock availability report low  stock  to avoid OOS situations

§  Lead team to create positive  energetic shopping experience and drive all related kpi

§  Provide support management team by maintaining quality customer service resolve complaints

§   Keep up to date trends and products 

§  Manage the store products  and team beauty consultants

§  Relations  with  suppli

التعليم

Social work University 

محترفون من نفس قطاع خدمة العملاء/الدعم مثل john Hana

محترفون من قطاعات مختلفة بالقرب من As Sulţah al Qadīmah, بَلَدِيَّة اَلدَّوْحَة

المستخدمون الآخرون الذين يطلق عليهم john

وظائف بالقرب من As Sulţah al Qadīmah, بَلَدِيَّة اَلدَّوْحَة

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