حول john Hana:
§ Lead Customer Service contact center Qatar airways
o Mailbox handling ,support and observe relevant features o Development support , supervised operation difficult situation o Handling passengers issues , support, collaborated with collages seniors o Develop operation with KPI, take over floor leadership ensure is always managed Achieve sales target , commercial awareness o Work together with other internal ,external to improve efficiency ,service delivery o Resolving customer issue ,provide training ,motivated new staff o Make sure quality improvement service o Increase ancillary sales by support team achieve target
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· Reservation System (Amadeus) · Basic ticketing procedure · Handling Customer requests (Services, Reissues Refund |
§ Customer Services Agent QAS
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United development company (UDC) – company
§ Customer service sales supervisor leading operation § Implement retail priorities and inspire commercial success § Provide support to store operation ensure target are met § Supervision and report sales to operation manager § Accurately monitor stock availability report low stock to avoid OOS situations § Lead team to create positive energetic shopping experience and drive all related kpi § Provide support management team by maintaining quality customer service resolve complaints § Keep up to date trends and products § Manage the store products and team beauty consultants § Relations with suppliers brand security ,cleaning team
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تجربة
§ Lead Customer Service contact center Qatar airways
o Mailbox handling ,support and observe relevant features o Development support , supervised operation difficult situation o Handling passengers issues , support, collaborated with collages seniors o Develop operation with KPI, take over floor leadership ensure is always managed Achieve sales target , commercial awareness o Work together with other internal ,external to improve efficiency ,service delivery o Resolving customer issue ,provide training ,motivated new staff o Make sure quality improvement service o Increase ancillary sales by support team achieve target
|
· Reservation System (Amadeus) · Basic ticketing procedure · Handling Customer requests (Services, Reissues Refund |
§ Customer Services Agent QAS
|
United development company (UDC) – company
§ Customer service sales supervisor leading operation § Implement retail priorities and inspire commercial success § Provide support to store operation ensure target are met § Supervision and report sales to operation manager § Accurately monitor stock availability report low stock to avoid OOS situations § Lead team to create positive energetic shopping experience and drive all related kpi § Provide support management team by maintaining quality customer service resolve complaints § Keep up to date trends and products § Manage the store products and team beauty consultants § Relations with suppli |
التعليم
Social work University
محترفون من نفس قطاع خدمة العملاء/الدعم مثل john Hana
محترفون من قطاعات مختلفة بالقرب من As Sulţah al Qadīmah, بَلَدِيَّة اَلدَّوْحَة
المستخدمون الآخرون الذين يطلق عليهم john
وظائف بالقرب من As Sulţah al Qadīmah, بَلَدِيَّة اَلدَّوْحَة
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Marina Attendant
تم العثور عليها في: Talent QA DC C2 - منذ 20 ساعة
The Ritz-Carlton Doha, دولة قطرAssist and provide services to boaters in thedocking and fueling of craft; assist with pumping-out ofboats. · Operate and monitor radio equipment;provide information to boaters; assist boaters with various marinatransactions. · ...
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Support Equipment Lead
تم العثور عليها في: Talent QA DC C2 - منذ 20 ساعة
Boeing Doha, دولة قطرResponsibilities: · Develops final scheduled maintenancevisit plan, manages a minor plan and responds to customerissues. · Identifies and manage resourcerequirement, parts inventory and validates parts availability withsupply chain to support customer and projectneeds. · Verifies ...
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Hiring For QA Automation Engineer
تم العثور عليها في: DrJobEn QA A2 - منذ أسبوع
Talent Pal Qatar, دولة قطرWe are seeking a talented QA automation engineer to design testing procedures for our software applications. In this role will be responsible for analyzing the functionality of applications and designing automated tests to validate their performance. You will also be required to ...