Monsoor Azam Shaik

Specializing in the orchestration of complex, mission-critical facilities management systems, my role as a CAFM Consultant at iHorizons demands proficiency in software development, customization, and operational excellence. With a focus on deploying innovative IT solutions, I have been instrumental in enhancing service delivery for enterprise-level clients. My skill in creating effective training plans and utilizing Microsoft Dynamics 365 underscores my commitment to goal setting and operational efficiency.

Previously, as an Operations Performance and Management Specialist at Al Asmakh Facilities Management and Sidra Medicine, I honed my competencies in process optimization and risk management. My efforts contributed to the streamlining of interdepartmental workflows and the successful implementation of strategic Facilities Management solutions. This experience has solidified my reputation as a trusted advisor in Facilities Operations, ensuring the seamless coordination of both direct labor and subcontracted staff.

In my current role at iHorizons, 

• Assisted in business proposals, new bids, contract negotiations, and business case development.
• Provided RFP/RFI responses from both functional and technical perspectives.
• Led seminars and workshops for new product releases and presented at marketing events.
• Successfully delivered CAFM/CMMS integration projects with BMS, Archibus, Oracle ERP, and BIM.
• Delivered various digital transformation projects, including electronic permit to work, loading bay, and in-unit service using the latest low-code platforms across multiple contracts.
• Contributed to the organization achieving Asset Management System ISO standards 55001, 45001, and 50001.
• Provided 24/7/365 client support.
• Enhanced the quality of services and processes of CAFM/CMMS across stakeholders.
• Managed a team of technical consultants in professional services and support projects.
• Participated in the full lifecycle management of CAFM/CMMS projects.
• Led the implementation of CAFM/CMMS services across various projects.
• Supported business continuity and disaster recovery efforts.
• Offered technical advisory services.
• Analyzed customer requirements and developed solution architectures.

Masters of Technology in Electrical Engineering and Bachelor of Technology in Electrical Engineering