Zainab Iddriss

Summary
I am an accomplished professional with diverse set of experiences as an Executive Administrator, Customer/Client Service Expert, Banker, Business/Facility Manager, and Research/Library Assistant. With accumulated professional experience developed over eighteen (18) years. A team leader adept at directing activities in organizational settings. Talented at developing strategies, setting goals, executing operational rhythms effectively, management system structure, training employees and evaluating company practices to develop and enforce policies and procedures. I am confident and decisive when communicating objectives and visions to succeed. Analytical and a problem solver with excellent interpersonal skills. Can work independently or as part of a team, organized and dependable candidate great at managing multiple priorities with a positive attitude.
I am also experienced in all aspects of the employee recruitment procedure, building capacity through coaching and mentoring. An expert in managing and supervising multi- disciplinary teams of staff for daily cleaning operations, facility management and maintenance, grounds and security of various facilities from school buildings, shopping malls, homes, hotels, offices, fitness centres, to airports areas. I ensure that basic facilities, such as, clean space, water and heating, are well-maintained. managing budgets and ensuring cost-effectiveness. allocating and managing space between buildings. A demonstrated record of achievement in companies' objectives through contributing ideas, recommending strategic planning, reviews, and training employees perform minor repairs to ensure regulatory compliance.

Education
 MA in Information Studies and Library - (Leadership and Management) From the University College London, UCL, UK - Qatar Branch.

 BSc in Business Administration (Banking and Finance) From the University of Ghana (UoG) / AUCC – Ghana.