وظائف
>
Guest Experience Expert
>
Doha

    Guest Experience Expert - Doha, دولة قطر - Hilton Hotel Qatar

    Hilton Hotel Qatar
    Hilton Hotel Qatar Doha, دولة قطر

    منذ أسبوع

    Default job background
    وصف

    Responsiblity:

    • Trackingcustomer experiences across online and offline channels, devices,and touchpoints.
    • Collaborating with ITdevelopers, as well as the production, marketing, and sales teamsto enhance customer services and brandawareness.
    • Aligning customer experiencestrategies with marketing initiatives. as well as informingcustomers about new product features andfunctionalities.
    • Identifying customer needs andtaking proactive steps to maintain positiveexperiences.
    • Responding to customer queries ina timely and effective manner, via phone, email, social media, orchat applications.
    • Analyzing customer feedbackon product ranges and new releases, as well as preparingreports.
    • Performing product tests, evaluatingafter-sales and support services, and facilitatingimprovements.
    • Documenting processes and loggingtechnical issues, as well as customer compliments andcomplaints.
    • Keeping informed of industry trendsand new CRM technologies.

    CustomerExperience Specialist Requirements:

    • Abachelor's degree in marketing, communications,advertising, business management, or in a related fieldpreferred.
    • At least 2 years' experienceas a customer experience specialist, or a similar customer supportrole.
    • Extensive experience in gathering andinterpreting customer experienceinformation.
    • Solid knowledge of online customerengagement platforms and channels.
    • Proficiencyin MS Office, as well as CX and CRM software, such as amoCRM andQualtrix CustomerXM.
    • Exceptional interpersonalskills and a client-centered approach.
    • Greatorganizational and time managementabilities.
    • Superb communication, collaboration,and problem-solving skills.
  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **ジョブ番号** · **求人カテゴリ** Rooms & Guest Services Operations · **場所** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar 地図で表示 · **スケジュール** Full-Time · **遠隔地ですか?** N · **配置転換ですか?** N · **職位の種類** Non-Management · - マリオット・インターナショナルでは雇用機会均等の実 ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ 6 أيام

    Marriott International, Inc Doha, دولة قطر

    **N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasferimento?** N · **Ti ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasferimento? ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo** Non-Mana ...

  • Marriott International, Inc

    Recreation Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **No do Cargo** · **Categoria de emprego** Golf, Fitness, & Entertainment · **Local** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo** Non-Managem ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-Management ...

  • Marriott International, Inc

    Recreation Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Golf, Fitness, & Entertainment · **Ubicación** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** No ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de P ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ 6 أيام

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de P ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** Non-Management · ...

  • Marriott International, Inc

    Recreation Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Golf, Fitness, & Entertainment · **Ubicación** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posi ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Номер вакансии** · **Категория работы** Rooms & Guest Services Operations · **Рез.** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar УВИДЕТЬ НА КАРТЕ · **График** Full-Time · **Удаленное расположение?** N · **Возможен ли переезд?** N · **Сфера деятел ...

  • Marriott International, Inc

    Recreation Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **채용 번호** · **작업 카테고리** Golf, Fitness, & Entertainment · **위치** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar 지도에서 보기 · **스케줄** Full-Time · **원격 위치입니까?** N · **근무지 변경?** N · **직책 유형** Non-Management · - 메리어트는 기회 균등 고용주입니다. 저희는 다양한 직원을 고용하고 포괄적인 문화를 유 ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **채용 번호** · **작업 카테고리** Rooms & Guest Services Operations · **위치** The St. Regis Marsa Arabia Island The Pearl Qatar, The St. Regis Residence, Doha, Qatar, Qatar 지도에서 보기 · **스케줄** Full-Time · **원격 위치입니까?** N · **근무지 변경?** N · **직책 유형** Non-Management · - 메리어트는 기회 균등 고용주입니다. 저희는 ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** Qabila Westbay Hotel, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ 6 أيام

    Marriott International, Inc Doha, دولة قطر

    **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de ...

  • Marriott International, Inc

    Guest Experience Expert

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutation?** N · **Type de Poste** Non-Management ...