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Doha

    Service Desk Supervisor - Doha, دولة قطر - MiLaha

    MiLaha
    MiLaha Doha, دولة قطر

    منذ أسبوع

    Milaha background
    وصف
    Supervise, train, and mentor service deskstaff.


    • Monitor and manage service requests andincident queues.
    • Ensure that service requestsare prioritized and resolved in a timelymanner.
    • Escalate and manage high-priority orcomplex issues.
    Incident TrendAnalysis


    • Ensure that service requests andincidents are logged, prioritized, assigned, and resolved in atimely and efficient manner, meeting or exceeding service levelagreements (SLAs).
    • Identify recurringtechnical issues and work with other teams to implement permanentsolutions to reduce incident frequency.
    TechnicalSupport


    • Provide technical guidance and supportto team members when necessary.
    • Assist withresolving complex technical issues and customerescalations.
    Quality Assurance


    • Establish and maintain service level agreements (SLAs) for responseand resolution times.
    • Implement and monitorquality control processes to ensure high-quality customerservice.
    • Review and analyze customer feedbackand implement improvements based on feedback anddata.
    Reporting and Documentation


    • Generate reports on service desk performance, including key metricsand trends.
    • Maintain accurate records ofincidents, service requests, and resolutions.
    ProcessImprovement


    • Identify areas for processimprovement and efficiency gains.
    • Implementbest practices and tools to enhance service deskoperations.
    • Stay up to date with industrytrends and technology to make recommendations forimprovements.
    Team Leadership
    Supervise, train,and mentor service desk staff.
    Set performance goals,provide feedback, and conduct regular performanceevaluations.
    Foster a positive and collaborative teamenvironment.
  • Marriott International, Inc

    Supervisor-front Desk

    منذ ساعة

    Marriott International, Inc Doha, دولة قطر

    **Numéro de l'Emploi** · **Catégorie d'Emploi** Rooms & Guest Services Operations · **Lieu** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar AFFICHER SUR LA CARTE · **Horaire** Full-Time · **Situé à distance ?** N · **Mutati ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ يوم

    Marriott International, Inc Doha, دولة قطر

    **Номер вакансии** · **Категория работы** Rooms & Guest Services Operations · **Рез.** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar УВИДЕТЬ НА КАРТЕ · **График** Full-Time · **Удаленное расположение?** N · **Возможен ли п ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ يوم

    Marriott International, Inc Doha, دولة قطر

    **N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasfe ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasfe ...

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    منذ يوم

    Marriott International, Inc Doha, دولة قطر

    **رقم الوظيفة** · **التصنيفات** Spa · **الموقع** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar عرض على الخريطة · **الجدول الزمني** Full-Time · **هل تقع في مكان بعيد؟** N · **إمكانية الانتقال إلى موقع آخر؟** N · **نوع الوظيفة** Non-Management · - شركة ماريوت الدولية ه ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ ساعة

    Marriott International, Inc Doha, دولة قطر

    **İş Numarası** · **İş Kategorisi** Rooms & Guest Services Operations · **Lokasyon** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar HARİTADA GÖRÜNTÜLE · **Çizelge** Full-Time · **Uzakta mı bulundu?** N · **Konum değişikliği ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ يوم

    Marriott International, Inc Doha, دولة قطر

    **No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N ...

  • Marriott International, Inc

    Supervisor-spa Desk

    منذ يوم

    Marriott International, Inc Doha, دولة قطر

    **No do Cargo** · **Categoria de emprego** Spa · **Local** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo** Non-Management · - A Marriott International é uma empre ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posición** ...

  • AccorHotel

    Front Desk Supervisor

    منذ أسبوع

    AccorHotel Doha, دولة قطر

    Company Description · **"Why work for Accor?** · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...

  • Marriott International, Inc

    Front Desk Supervisor

    منذ ساعة

    Marriott International, Inc Doha, دولة قطر

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Delta Hotels City Center Doha, Zone 61, Building 31, Aba Almsan-Blumsan Street 831, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Positi ...

  • Marriott International, Inc

    Front Desk Supervisor

    منذ 5 أيام

    Marriott International, Inc Doha, دولة قطر

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Element City Center Doha, Zone 61, Bulmasan Street, Doha, 0, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Ass ...

  • Marriott International, Inc

    Front Desk Supervisor

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Element West Bay Doha, Zone 61, Al Tawawish Street, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · ...

  • Marriott International, Inc

    Front Desk Supervisor

    منذ أسبوع

    Marriott International, Inc Doha, دولة قطر

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Element City Center Doha, Zone 61, Bulmasan Street, Doha, 0, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Ass ...

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    Front Desk Supervisor

    منذ 3 أيام

    Marriott International, Inc Doha, دولة قطر

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Le Méridien City Center Doha, Conference Centre Street, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · * ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ يومين

    Marriott International, Inc Qatar, دولة قطر

    **N. Posizione** · **Categoria la Posizione** Rooms & Guest Services Operations · **Sede** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VISUALIZZA SULLA MAPPA · **Tipologia** Full-Time · **Lavora da remoto?** N · **Trasferimento?** N · ** ...

  • Marriott International, Inc

    Supervisor-front Desk

    منذ يومين

    Marriott International, Inc Qatar, دولة قطر

    **No do Cargo** · **Categoria de emprego** Rooms & Guest Services Operations · **Local** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VER NO MAPA · **Horário** Full-Time · **Localização remota?** N · **Remanejamento?** N · **Tipo de cargo ...

  • Marriott International, Inc

    Front Desk Supervisor

    منذ يومين

    Marriott International, Inc Qatar, دولة قطر

    **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Agora Doha Autograph Collection, Building No. 3, Street No. 353, Lusail, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Man ...

  • Le Méridien

    Front desk supervisor

    منذ أسبوع

    Le Méridien Doha, دولة قطر

    LPN up to$31/hr Cottonwood Falls KSArea · PS: We have some facilities in the KC area that pay up to$35 · LPN - LicensedPractical Nurse · *Cascadestaffs all around the Midwest and pay varies per market. Often weare the highest paying healthcare staffingagency · Are you ready t ...