- Provide upscale guest service experiences for clients throughout their stay
- Ensure clients are properly greeted upon their arrival
- Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
- Coordinate luggage collection and storage
- Oversee check-in and check-out procedures, including reservations and financial transactions
- Promptly address guests' requests, like in-room dining
- Actively listen to and resolve complaints
- Ensure special guests, like disabled people, elderly, children and VIPs, receive personalized services
- Coordinate and manage communication between guests and staff and follow up to ensure we resolve concerns
- Inform clients of our hotel services, including breakfast and dining options
- Promote all hotel amenities, conveniences and programs offered
- Manage guest relations team to ensure we comply with all standards and operating procedures
- Appraise team's performance and produce regular reports
- Examine daily duties, assign tasks and check on progress
- Analyze customer feedback from hotel guestbook and online reviews and suggest ways to improve ratings
- Recommend local tourist spots, including places to dine, shop and sight-see
- Establish friendly relationships with regular hotel clients RESPONSIBLE BUSINESS
- Make all necessary decisions when assigned under the direction of the Operations Manager.
- Liaison between Housekeeping, Engineering, Security, Front Desk, and the other departments within the hotel.
- Follow up the grooming standards of the Team. PEOPLE
- Oversee work performance of new colleagues when it comes to guest relation.
- Help train front desk staff, new hires on-the-job-trainees (On the Job Training) and cross-trainees.
- Ensure interdepartmental communication is managed effectively.
- Lead, motivate and develop subordinates to effectively achieve the objectives of the front office department.
- Identify internal training needs and develop training programs or recommend necessary training program for all subordinates
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Guest Relations Supervisor
منذ أسبوع
voco Qatar, دولة قطرProvide upscale guest service experiences for clients throughout their stay · - Ensure clients are properly greeted upon their arrival · - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in · - Coordinate luggage collection and storage · - Oversee che ...
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Lifting Supervisor
منذ 3 أيام
Dynamic Staffing Services Qatar, دولة قطر**Lifting Supervisor** · - 5-10 Years · - Qatar · - Thu Jun · - | Vacancy Code : 134762 · Industry : Mechanical, · Total Vacancy : 40 · - Rigging & Lifting Supervisor · - 5-10 Years · - Qatar · - Thu Jun · - | Vacancy Code : 134762 · Job Type : Staff, · Industry : Mechanical, · ...
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Technical Clerk
منذ أسبوع
Industrial Personnel & Management Services Inc (IPAMS) Qatar, دولة قطرREMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS · **Qualifications**: · - High School or Secondary School · - Diploma or Bachelor's Degree Preferred · - Minimum 2 -3years of similar e ...
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Pipe Fabricator
منذ يومين
Dynamic Staffing Services Qatar, دولة قطر**Pipe Fabricator** · 5-10 Years · Qatar · Fri Aug · - | Vacancy Code : 135171 · Industry : Mechanical, · Total Vacancy : 120 · - Pipe Fabricator -Oil & Gas · - 5-10 Years · - Qatar · - Fri Aug · - | Vacancy Code : 135171 · - Job Type : Worker, · - Industry : Mechanical, · - Co ...
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Supply Chain Assistant
منذ 5 أيام
Milaha Qatar, دولة قطر**Description** · **Key Roles & Responsibilities** · - Check the calculation accuracy of all subcontractor invoices for manpower hire as per time sheets prepared by Shipyard Supervisor/Foreman and highlight the discrepancies to the subcontractor and solve in liaison with the resp ...
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Insulator
منذ يومين
Dynamic Staffing Services Qatar, دولة قطر**Insulator** · - 2-4 Years · - Qatar · - Fri Apr · - | Vacancy Code : 136799 · Job Type : Worker, · Industry : Mechanical, · Contract Length : 24 months, · Total Vacancy : 100 · - To perform related duties as per required by the Supervisor/Foreman to help in achieving project a ...
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Senior Environmental Analyst
منذ 5 أيام
Talent Pal Qatar, دولة قطرPermanent · Doha · Posted 1 week ago · Our reputable energy client is looking for Senior Environmental Analyst (Water) for their Corporate Health, Safety, Environment and Quality (BC) Department. · **Primary Purpose of Job**: · - Develop, maintain and communicate corporate level ...
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Assistant Restaurant Manager
منذ أسبوع
Charterhouse Consultancy PTE Ltd Qatar, دولة قطرCharterhouse is working with a private club in Qatar, who is looking to hire an Assistant Restaurant Manager to oversee the full Food & Beverage function across the venue. · **About the role** · The Assistant Restaurant Manager will report directly to the Operations Manager of th ...
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Pool Technician
منذ 3 أيام
International Skill Development Qatar, دولة قطر**No. of Available Positions**: · - 3 · **Employer**: · - KATARA TOWERS HOTELS MANAGEMENT · **POEA Registration/Accreditation No.**: · - Approved · **Country**: · - Qatar · **Date Posted**: · - Jan 17, 2024 · **Minimum Education**: · - Vocational Diploma / Short Course Certificat ...
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Ops Squad Spvy
منذ يوم
The Exchange Qatar, دولة قطرRESPONSIBLE FOR SUPPORTING CONTINGENCY OPERATION PROGRAMS. · **Grade** · - 3 · **Job Tier** · - 2 · **Career Area** · - Retail Operations · **Supervisor** · - No · **Job Qualifications** · - BACHELOR'S DEGREE IN A RELATED FIELD OF STUDY IS HIGHLY DESIRED. EXPERIENCE IN A RELATED ...
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Mechanical Engineer
منذ أسبوع
Industrial Personnel & Management Services Inc (IPAMS) Qatar, دولة قطرREMINDER: WE WILL ONLY RESPOND TO YOU IF YOUR CURRENT EXPERIENCE, INDUSTRY AND QUALIFICATIONS MATCH THE REQUIREMENTS OF OUR PRINCIPALS/EMPLOYERS · **Qualifications**: · - Bachelor's degrees of Mechanical Engineering. · - Minimum 3-5 years of experience in the related position · - ...
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Leather Rectification Operator
منذ 4 أيام
International Skill Development Qatar, دولة قطر**No. of Available Positions**: · - 6 · **Employer**: · - KATARA TOWERS HOTELS MANAGEMENT · **POEA Registration/Accreditation No.**: · - Approved · **Country**: · - Qatar · **Date Posted**: · - Jan 17, 2024 · **Minimum Education**: · - Vocational Diploma / Short Course Certificat ...
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Qrt Team Mep
منذ 4 أيام
International Skill Development Qatar, دولة قطر**No. of Available Positions**: · - 12 · **Employer**: · - KATARA TOWERS HOTELS MANAGEMENT · **POEA Registration/Accreditation No.**: · - Approved · **Country**: · - Qatar · **Date Posted**: · - Jan 17, 2024 · **Minimum Education**: · - Vocational Diploma / Short Course Certifica ...
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Cssd Technician
منذ أسبوع
سبيتار Qatar, دولة قطر**KEY ACCOUNTABILITIES & ACTIVITIES**: · - To sterilize equipment in accordance with the departmental and hospital policies and procedures. · - Pick up/receive, decontaminate, disassemble, reassemble and reprocess surgical instruments and distribute to the applicable patient care ...
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Structure Superintendent
منذ 8 ساعات
NES FIRCROFT Qatar, دولة قطرBH-228744 · Posted: 26/03/2023 · - competitive- Qatar- Contract- Oil & Gas- Structure Superintendent- Ensure civil, earthwork and structure fabrication/construction activities are undertaken in accordance with project needs in general and compatible with project safety, quality, ...
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X11 Coiled Tubing Operator
منذ 6 أيام
NES FIRCROFT Qatar, دولة قطرBH-253637 · Posted: 27/11/2023 · - 0- Qatar Qatar- Contract- Alternative & Renewable Energy- Oil & Gas- Offshore Wind**Greetings from NES Fircroft** · Kindly be informed that I have an opening for · - **X11 Coiled Tubing Operator** · ***based in · - **Qatar** for a well known · - ...
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Night Manager
منذ 6 أيام
Marriott International, Inc Qatar, دولة قطر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Le Royal Méridien Doha, Building No. 153 Street No. 347, Lusail, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · ** ...
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Mechanical Engineer
منذ أسبوع
Milaha Qatar, دولة قطر**Description** · **Roles and Responsibilities** · - Oversee and follow-up both routine and planned maintenance and repair activities of all equipments and vehicles · - Performs major and minor repairs, inspections on crane and associated components parts comprising of but not · ...
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US Air Combat Command Qatar, دولة قطر**Duties**: · Assists the Lodging General Manager in the executive management, administration, technical and professional direction of the Lodging business operation in accordance with Air Force Standards. the Lodging activity consists of multiple operations that are local with f ...
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Accounts Payable Accountant
منذ أسبوع
Dolphin Energy Qatar, دولة قطر**PRIMARY PURPOSE** · Perform detailed accounting duties relating to verification, processing and control of all invoices, cash calls, DTRs, advance payments and other ad-hoc payments ensuring that payments are correct, properly accounted for, processed within service delivery no ...
Guest Relations Supervisor - Dukhan, دولة قطر - Intercontinental Hotel Doha
