- Oversee the 24/7 Network Operations Center (NOC) to ensure proactive monitoring and rapid incident response.
- Establish and monitor critical SLAs/SLOs for network uptime, performance, and service reliability.
- Lead engineering teams during highpressure, live operational environments and time sensitive event windows.
- Collaborate with business and event stakeholders to translate operational needs into technical network specifications.
- Lead highseverity incident response and conduct detailed Root Cause Analysis (RCA).
- Design and implement scalable network architectures across LAN/WAN, data center, and cloud environments.
- Evaluate and adopt emerging technologies such as SD-WAN, Wi-Fi 6E, and SASE.
- Lead modernization initiatives, including decommissioning legacy infrastructure and migrating to modern platforms.
- Drive automation initiatives for network provisioning and configuration management.
- Implement CI/CD pipelines for network changes and infrastructure deployments.
- Standardize deployments using tools such as Ansible, Terraform, or Python.
- Partner with cybersecurity teams to enforce Zero Trust models and robust security controls.
- Ensure network infrastructure complies with global standards (ISO 27001, SOC2, etc.).
- Lead disaster recovery planning, testing, and business continuity initiatives.
- Manage CAPEX/OPEX budgets for network infrastructure and operations.
- Negotiate contracts with ISPs, vendors, and managed service providers.
- Conduct regular service and performance reviews with technology partners.
- 12–15 years of network engineering experience, with at least 5 years in a senior leadership role.
- Proven experience managing largescale, multivendor enterprise network environments.
- Strong experience in backbone technologies including BGP, MPLS, VXLAN, and SD-WAN.
- Experience with hybrid cloud connectivity (Azure, GCP, ExpressRoute, Direct Connect).
- Handson exposure to data center networking technologies (Cisco ACI, Nexus, UCS, VMware NSX).
- CCIE certification – Mandatory
- Preferred certifications: CCNP, ITIL, PMP, Azure Advanced Networking or equivalent.
- Software-Defined Networking (SDN) and centralized network controllers (ACI, NSX).
- Advanced routing and switching (BGP, OSPF, EVPN, MPLS).
- Network virtualization and microsegmentation security controls.
- Infrastructure automation using Python, Ansible, or Terraform.
- Application delivery technologies including load balancing and traffic engineering.
- Strong knowledge of network security, Zero Trust, and firewall integrations.
- Expertise in performance monitoring, telemetry, and proactive network optimization.
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Head of Network Infrastructure Operations - Doha - Black & Grey HR
الوصف
Black & Grey HR is recruiting for an established technology solutions and services provider in Doha, Qatar.Our client is seeking an experienced Head of Network Infrastructure Operations to lead large-scale network operations, NOC performance, and strategic infrastructure initiatives across mission-critical environments.
This role requires strong operational leadership, deep technical expertise, and proven experience managing enterprise network operations within complex, high availability environments.
Key ResponsibilitiesOperational Excellence & NOC Management
Requirements
- Bachelor's degree in Computer Science, IT, Engineering, or related field.Benefits
- Competitive Salary + Benefits Package-
Operations Engineer – Infrastructure
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Head of Network Infrastructure Operations
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Head of Network Infrastructure Operations
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