- Execute outlet operations including customer service relationship and inventory management
- Assist line manager in monitoring employee, operations and food wastage
- Monitor the performance of assigned outket service
- Maintain outlet inventory, cleanliness, food rotation and menu service consistency
- Provide assistance to the dining Services management in all service preparations, kitchen rules, service standards, cleanliness and inventory controls for Dining Services
- Responsible for training team leaders for specific duties and responsibilities and ensuring that the standard of service and cleanliness are maintained as per HACCP standard
- Ensure proper maintenance, clesning and operations of the outlet and service equipment
- Responsible for the commercial follow-up of the project by exploring new opportunities and establish contact with existing customers to improve the cafeteria food safety, service quality and hygiene
- Assist line manager in the execution of administrative function such as reporting, quality assurance and department meetings
- Coordinate with all concerned departments for smooth operations
- Evaluate the standard of HACCP and take the corrective action
- Ensure that every individual staff meet grooming standards ar workplace with clean shaved/trimmed hair and beard Qualifications Qualifications and Experience: University Qualification with 2 years relevant experience OR High School Qualification with 3 years relevant experience
- Previous experience in Hotel/Restaurant as a Senior Supervisor
- Good spoken and written English
- Ability to work under high pressure
- Strong leadership/managerial skills
- Computer literate and POS knowledge Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed. · All internal candidates can only have three active applications at any point in time. · All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role · All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process · If you are Cabin Crew or Deck Crew(Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role
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Dining Services Duty Supervisor - Dukhan, دولة قطر - QATAR Airways
وصف
In this interesting role, the successful candidate will be responsible for all business operations of dining establishment, duties typically include training, scheduling and managing, coaching and developing employees in a corrective manner in line with Company policy.
Maintain excellent client relationship ensuring professional services and resolve customer complaints regarding food quality, services and making sure the business complies with health and food safety regulations.
This role directs the work of all employees and is responsible for the overall performance of the outlet.Key accountabilities for the role include:
Job Specific Skills:
Essential: