shopkeeper - Doha, دولة قطر - al futtaim group

وصف

• Together with the Commercial team you ensure that sales forecasts of all products in your BA are adapted to the sales pattern so that the ordering process of goods leads to a healthy stock situation.
• You phase in and out range continuously during the year.
• Your secure that all products in your Business Area are displayed according to the merchandising basics (clean, price tag, well assemble, no damage) during all opening hours.

• To achieve the customer satisfaction goals set by the Market hall Sales Manager for your area (measured by IKEA Brand Capital and CSI) People Management and Development
• To manage the selection, training and development programs for new co workers.
• To participate in the recruitment and selection of the sales co workers when vacancies arise.
• To ensure working methods, basic action routines and range information are understood and carried out in order to achieve objectives.
• Motivating the sales staff towards achievement of work objectives.

• Be Train the Trainer for the department and ensure all the co workers in the department are trained in Product Knowledge, customer service training, Concept training, H&S trainings.
• Act as Payroll administrator and be a super user for the Staff Management System and generate the schedules using the system.

• Provide the Showroom Sales Manager with feedback and their recommendations during the Probationary period reviews and annually reviews for the staff in the customer service department.