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Sales Coordinator
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Doha

    Sales Coordinator - Doha, دولة قطر - Raffles Doha

    Raffles Doha
    Raffles Doha Doha, دولة قطر

    منذ 4 أيام

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    وصف
    • Manage all telephone calls for sales persons, qualify general inquiries, respond personally and direct requests to appropriate sales person
    • Responsible for all administrative duties in the sales department, including but not exhaustive, expense reports, database management, CRM administration, travel arrangements – flights/accommodations, weekly Sales Force activity reports, daily opera reports
    • Assist and execute RFP submission and contracts for corporate and wholesale segments, completing rate loading forms for Revenue department
    • Assist with preparation of pre-sales trip appointment schedules, post sales trip reports and follow-up activities, prepare and submit expenses claims
    • Create and manage the administration of familiarization trips (FAM) on property, ensuring we deliver 'different' and 'creative' programs that differentiate client experiences and showcase our 'Residential' property
    • Support and attend FAM trips/client entertainment with sales team, promoting Raffles Doha & Fairmont Doha, building brand awareness and client relationships across all market segments
    • Assist to create and follow up on proposals for all market segments
    • Conduct prospecting and research of sales leads and target accounts to support team's BDI
    • Identify and handle sales leads effectively and efficiently, directing to the appropriate Account Manager
    • Attend all compulsory training courses as directed by T&C division
    • Manage under SAG arrival reports and Sales Force data input
    • Ensure all customer information is up to date, entered timely and accurately in Sales Force
    • Manage duties assigned by the Director of Sales, Assistant Director of Sales providing support to the team

    Key Roles & Responsibilities

    • Take on tasks in addition of the ones stated, with a positive can do mindset
    • Be a "brand ambassador" at all times, ensure brand integrity and clarity are maintained
    • Model the company's culture, vision, mission and core values at all times
    • Maintain positive relationships with all guests, vendors, colleagues and GSO network
    • At all times, represent Raffles Doha and Fairmont Doha in a professional, courteous and efficient manner
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