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marketing manager

    Marketing Manager - Al-Ghuwayriyah, دولة قطر - SWAN GLOBAL

    SWAN GLOBAL
    SWAN GLOBAL Al-Ghuwayriyah, دولة قطر

    منذ أسبوع

    Swan Global background
    وصف
    Specifically, you would be responsible forperforming the following tasks to the highest standards:

    • Maximise all Meeting & Events Sales revenue opportunitiesthrough up selling of function items
    • Closely monitoraccounts revenue and business production for Wedding accounts
    • Report to the GC&E Director on potential marketsneeding coverage
    • Meet and welcome some top key accounts,group organizers and VIP guests upon check-in
    • Takeresponsibility to conduct hotel inspection for all walk-ins,wedding groups
    • Be visible to organizers and clientsduring their event / group dates and monitor guest satisfaction
    • Regularly review Master A/C postings to ensure postingsare correctly done
    • Carry out negotiation for rates withwedding clients and organizers
    • Review bills withorganizers regularly to eliminate adjustments needed on finalinvoice
    • Ensure the highest standards of Event Managementare in place including building relationships with new/existingcustomers in order to secure rollover business
    • Ensurethe GC&E Team Members generate a culture of high qualitystandards for relationship building, customer service, sellingtechniques, and billing and processing contracts
    • Buildstrong relationships with customers, Guests and Team Members inorder to gain full understanding of their needs and work to servethem effectively
    • Accurate administration and control ofall Meetings and Events related reservations and blocks
    • Ensure that all Function Sheets are handed over the Food andBeverage Operations Team every week for the following 7- 10 daysoutline and that all the information is accurate, confirmed andbilling details documented and in line with the credit policy
    • To meet & greet nominated conference contact ororganizer to check on their satisfaction and the set up of themeeting rooms on the day of the event
    • To conduct Showrounds for companies & agents in line with the Companypolicy
    • To support the Food & Beverage operationsand room reservations team with information as required
    • Ensure all information is relayed to the Chef and Operations Teamin a timely manner to ensure they can order and roster effectively
    • Attend Sales events, as required Additional SalesInvolvement:
    • Review business plans, identify gaps andensure proactive efforts to fill capacity and meet set targets
    • Contribute to the selling strategy of the hotel, andmanage the departments' adherence to achieving thatstrategy
    • To raise invoices for Events in line withquotations and forward them to the accounts departments on a dailybasis with relevant back up documentation to expedite payment
    • Understand the competitive market place and implementapproaches to ensure the hotel stays ahead in the local market Whatare we looking for? An Events Manager serving Hilton brands isalways working on behalf of our Guests and working with other TeamMembers.
    To successfully fill this role, you must possess thefollowing qualifications, attitude, behaviours, skills, and valuesthat follow:


    • Able to develop positive workingrelationships at all levels
    • To create a positive image
    • Good personal presentation
    • Good understandingof C&E business
    • Company/competitor awareness
    • Previous experience working in an Event PlanningEnvironment
    • Good administration skills
    • Goodorganization skills
    • Proven customer serviceexperience

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