- Able to perform moderately complex mathematical calculations without error.
- Able to read, listen and communicate effectively in English, both verbally and in writing to meet business needs.
- Able to access and accurately input information using a moderately complex computer system.
- Able to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
- Good interpersonal skills to provide overall guest satisfaction.
- Able to work under pressure and deal with stressful situations during busy periods.
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Guest Service Agent mwd
تم العثور عليها في: DrJobEn QA A2 - منذ 4 أيام
IHG Hotel & Resorts Doha, دولة قطرDas bedeutet: · Erste:r Ansprechpartner:in für unsere nationalen und internationalen Gäste an der Rezeption · Sicherstellung eines freundlichen und schnellen Check In und Check Out der Hotelgäste · Fachgerechte Betreuung und Beratung unserer Gäste · Annahme, Bearbeitung sowie die ...
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Service agent
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
The Luxury Collection Doha, دولة قطرFollow up on achieving goals on a monthly, semi-annual and annual basis. · Work with management to evaluate and improve processes and policies. · Monitor and report revenue and cash flows. · Supervising the implementation of the organization's policies. · Determine training progr ...
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Service agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
The Luxury Collection Doha, دولة قطرFollow up on achieving goals on a monthly,semi-annual and annual basis. · Work with management toevaluate and improve processes and policies. · Monitor andreport revenue and cash flows. · Supervising theimplementation of the organization'spolicies. · Determine training programs f ...
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Service Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
saleh al hamad al mana co. qatar Doha, دولة قطرResolve individual customer issues, uncoverimprovements, and troubleshoot and report customer experiencevulnerabilities. · Answering questions or inquiries thatthe customer needs to know. · Providing high-qualityservice that meets all customer needs and enhances their level ofsat ...
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Service Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 4 أيام
IHG Hotel & Resorts Doha, دولة قطر● Kicking off truly memorable guest experiences with the warmest of welcomes · ● Acknowledging IHG Rewards Club members and returning guests in person or over the phone · ● Taking, managing, and receiving payments for guest bookings · ● Making the check-in and check-out process f ...
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Service Center Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Dusit Doha Hotel Doha, دولة قطرThe Service Center Agent isworking in a central area because she/he receives all the callsfrom outside the hotel and coordinates the internalcalls. · The Service Center Agentmust ensure that all tasks performed are procedurally correct,timely and of a consistentlyquality. · The S ...
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Customer Service Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Starlinks Doha, دولة قطرCustomer Service Representativesto provide superior customer services to all customers calling thecall centre. · Guide customers on available Ooredoo productand services, packages, value added services · Followstandard procedures for proper escalation of unresolved issues tothe a ...
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Customer Services Agent
تم العثور عليها في: DrJobEn QA A2 - منذ يوم
QATAR Airways Doha, دولة قطرWe are looking for Customer Services Agent with a natural flair of delivering unforgettable service at our Qatar Airways Customer Contact Centre located in Doha, Qatar. As a Customer Services Agent, you will provide service excellence to Qatar Airways customers through telephone, ...
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Service Center Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
Dusit Doha Hotel Doha, دولة قطرThe Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. · The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently quality. · ...
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Royal Service Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 4 أيام
Fairmont Hotels & Resorts Doha, دولة قطرThe Royal Service Agent is the heart beat of the hotel operation. They will process all external and internal calls either by redirecting calls or assisting the caller. The Royal Service Agent will take ownership of the caller's request and ensure follow up according to the hotel ...
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Royal Service Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Fairmont Hotels & Resorts Doha, دولة قطرThe Royal Service Agent is the heart beat ofthe hotel operation. They will process all external and internalcalls either by redirecting calls or assisting the caller. TheRoyal Service Agent will take ownership of the caller'srequest and ensure follow up according to the hotel'sst ...
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Guest Services Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 5 أيام
IHG Hotel & Resorts Doha, دولة قطرQualifications · To execute the position of Guest Services Agent, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: · High school diploma or equivalent and at least 1 year ex ...
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Guest Service Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 6 أيام
TIVOLI GROUP Doha, دولة قطرThe primary responsibility of a guest service agent is to provide expertise services in a courteous manner. · You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon ...
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Customer Service Agent
تم العثور عليها في: DrJobEn QA A2 - منذ 3 أيام
Starlinks Doha, دولة قطرCustomer Service Representatives to provide superior customer services to all customers calling the call centre. · Guide customers on available Ooredoo product and services, packages, value added services · Follow standard procedures for proper escalation of unresolved issues to ...
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Guest service agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Rotana Hotel Doha, دولة قطر· • Signs off the departing guest inaccordance with applicable standards · • Sell rooms to guestswho are not allowed in and be responsible for all active and day today facilities issues · • Responsible for the cash count andcashing of checks and promissory notes in foreign curre ...
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Guest service agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Rotana hotel Qatar Doha, دولة قطر· • Offer consistently professional,friendly, warm and engaging service · • Give awarm welcome and check in guests taking into account theestablished SOPs · • Check out of departing guestin accordance with the established standards · •Sell rooms to walk-in guests and be responsi ...
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Service Express Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Westin Hotels & Resorts Doha, دولة قطرAnswer, record, log, and processall guest calls, requests, questions, orconcerns. · Operate telephone switchboardstation. · Process guest requests for wake-upcalls, screening calls, do not disturb, call forwarding, conferencecalls, TDD relay calls, and non-registered guest calls. ...
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Guest Services Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Hilton Doha, دولة قطرDemonstrate a knowledge of hotelroom categories, room rates, packages, promotions and other generalproduct knowledge necessary to perform dailyduties · Maximize room occupancy and useup-selling techniques to promote hotel services andfacilities · Use the correct procedures regard ...
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Guest Service Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Tivoli Doha, دولة قطرGreeting guests upon arrival andmaking them feel welcomed. · Administeringcheck-ins and check-outs. · Providing front deskservices to guests. · Assigning rooms and takingcare of administrative duties. · Delivering mailand messages. · Processing guestpayments. · Coordinating with ...
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Guest Service Agent
تم العثور عليها في: Talent QA DC C2 - منذ يومين
Minor International Doha Doha, دولة قطرA strong focus on customerservice · Prior experience in hotel front officeoperations is preferred · Excellent communicationskills; fluency in English is required · Be ableto work shifts, weekends and publicholidays · Computer skills in Ms Office;experience with current Property M ...