وظائف

    Executive Housekeeper - al-Jumayliyah, دولة قطر - Mandarin Oriental,

    Mandarin Oriental,
    Mandarin Oriental, al-Jumayliyah, دولة قطر

    منذ 6 أيام

    Default job background
    وصف

    At Mandarin Oriental, Doha, we welcome colleagues with the passion to deliver the best service and exceed our guest's expectations.

    Main Responsibilities

    • Lead and manage the department in accordance with Mandarin Oriental Standards and set hotel objectives
    • Ensure that departmental levels of KPIs are in line with hotel objectives
    • Prepare monthly departmental forecasts and yearly budgets together with the Director of Rooms
    • Interview and recruit colleagues as per job specifications and form an efficient and motivated housekeeping team
    • Monitor daily, weekly, monthly, and quarterly assignments and projects for all Room Attendants, Housemen, Public Area, Uniform / Laundry Attendants and Office Coordinators
    • Attend managerial meetings if requested and participate actively in achieving productive results
    • Review regularly Standard Operating Procedures, and update Policies and Procedures to guarantee effective and efficient service as per Mandarin Oriental Standards.
    • Spot check on public areas, the laundry operation and the uniform room
    • Spot check on the lost & found items, at least twice a month to ensure that the system is used correctly and items are stored as per policy
    • Conduct daily meetings with Managers and Supervisors to address any challenges or to appraise the team
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