- Lead all sales support functionslike Customer Care, Repair Center, Order management, MIS andInventory management
- Monitoring SLAs across allsales support functions
- Create and monitorprocesses across all sales channels
- Monitor endto end activities across all sales channels and highlight changes /enhancements when and where required
- Monitorsales figures and alert respective channels regarding expectedshortfall in the targets
- Meets with otherdepartments to make sure that sales and sales support functions areworking correctly
- Provides any necessary dataor reports to the sales team
- Deals with anycustomer complaints and resolves the issue asnecessary
- Supporting management with the actualsales numbers and forecasts in order to prepare targets andbudgets
- Adhering to compliance of consumerprotection laws in the country and monitor all activities to avoidany penalties
- Performance: will be measured basedon Monthly Balance Score Card (BSC)
- MeetManagement expectations in terms of projectdelivery
- KPIs are linked with contractualtargets from customer.
- Strongleadership skills to lead the team and maintain good relationshipwith thecustomers
- Shouldbe able to analyse day-to-day performance and propose necessarychanges/actions to be made by Management to mitigate the poorservice delivery and incur bad customerexperience.
- Managingall sales support functions
- Minimize thecomplaints and enhance support across all saleschannels
- Solidunderstanding of customer journey across all saleschannels
- Strong customer servicecompetency
- Technical support capabilities andproblem-solving competency
- Impressivepresentation and negotiation skills
- Provenstrategic aptitude and ability
- Hands-onapproach, with a "Can-do"attitude
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Team Leader
منذ أسبوع
GHD Doha, دولة قطرJoin a global professional services leader. We are committed to solving the world's biggest challenges in the areas of water, energy and urbanization. · GHD Qatar is seeking to hire a full-time Team Leader to be part of its well-established and growing Environmental group. As Tea ...
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Team Leader
منذ 3 أيام
Live Connections Doha, دولة قطر** 5-8 years of experience in the automotive service field with 3 - 5 years in a team leader/section head/ Supervisor role in Bodyshop** · **Qualifications**: · - Proven experience in a leadership role within an automotive body shop. · - In-depth knowledge of automotive body repa ...
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Team Leader
منذ 4 أيام
Hyatt Regency Doha Doha, دولة قطرSummary · About Hyatt Regency Oryx Doha: · Welcome to Hyatt Regency One of Hyatt's very first brands of hotels and resorts, Hyatt Regency brings people together and fosters connections at more than 175 Hyatt Regency hotels and resorts worldwide. · The alluringly modern Hyatt Rege ...
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Team Leader
منذ 5 ساعات
Park Hyatt Doha Doha, دولة قطرSummary · You will be responsible to assist with the efficient running of the department in line with Hyatt's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. · The Reservations Team Leader is responsible to assist the Revenue Manag ...
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Team Leader
منذ يوم
Park Hyatt Doha Doha, دولة قطرSummary · Are you looking for a rewarding career in the hospitality industry? Hyatt, a renowned global hotel chain, is currently seeking a dedicated and motivated individual to join our team as a Team Leader in Housekeeping Department. At Hyatt, we pride ourselves on providing ex ...
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Team Leader
منذ أسبوع
Andaz Doha Doha, دولة قطرSummary · You will assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Team Leader - Engineering is responsible to assist in the smooth and eff ...
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Team Leader
منذ أسبوع
Andaz Doha Doha, دولة قطرSummary · You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest, and owner expectations. The Team Leader - Outlet is responsible to assist the Outl ...
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Team Leader
منذ يومين
Star Vision WLL Doha, دولة قطرWe are looking for a team leader with minimum 5 years of Experience in Ooredoo products and services · **Salary**: From QAR4,000.00 per month · Ability to Commute: · - Doha (required) · Ability to Relocate: · - Doha: Relocate before starting work (required) ...
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Team Leader
منذ 3 أيام
Zahrawi Medical Doha, دولة قطر**About Zahrawi Group**: · Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, & Analytical In ...
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Team Leader
منذ 3 أيام
Marriott International, Inc Doha, دولة قطر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** Marriott Executive Apartments City Center Doha, Diplomatic Street, West Bay, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type ...
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Team Leader
منذ أسبوع
Camelia Homes Real Estate Doha, دولة قطرAll necessary tools will be provided and a refence from the previous employments will be required. · **Salary Details Will Be Disclosed During The Interview** · Job Requirements: · - A Positive and Self Motivated personality is more important than any work experience having been ...
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Team Leader
منذ يوم
Aktor Qatar Doha, دولة قطرHolding MANUAL Qatar Driving License Only · - Identifying electrical problems using specialized tools like voltmeters, cable testers, thermal scanners, and ammeters · - Deep Knowledge of UPS, rectifier, Fire alarm system BMS & CCTV. · - Deep Knowledge of FLS system. · - Maintains ...
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Team Leader Service
منذ أسبوع
Premium Solutions Consultancy Doha, دولة قطرWe are looking for a qualified team leader to manage our team and provide effective guidance. You will be responsible for supervising, managing and motivating team members on a daily basis. As a team leader, you will be the contact point for all team members, so your communicatio ...
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Housekeeping Team Leader
منذ أسبوع
Beverly Hills Doha, دولة قطر**Responsibilities** · - Train housekeepers on cleaning and maintenance tasks · - Oversee staff on a daily basis · - Check rooms and common areas, including stairways and lounge areas, for cleanliness · - Schedule shifts and arrange for replacements in cases of absence · - Establ ...
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Maintenance Team Leader
منذ أسبوع
Atkins Doha, دولة قطر**Company Description** · Jobs for Humanity is collaborating with Atkins to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life. · Company Name: Atkins · Maintenance Team Leader ...
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Housing Team Leader
منذ أسبوع
Grand Hyatt Doha Doha, دولة قطرSummary · At Grand Hyatt Doha, we focus on our brand promise of delivering Moments of More by offering challenging and rewarding careers that are more than just your typical job. Our values of **Wellbeing, Inclusion, Respect, Empathy, Integrity, **and **Experimentation** are the ...
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Restaurant Team Leader
منذ 5 أيام
Rise Group Doha, دولة قطرPosition**:Captain Waiter; and Team Leader** · Starting Salary**:QAR 2,800++ Team Leader** · **QAR 2,300++ Captain Waiter** · ++ Shared Accommodation, Transportation, and Service Tip · - **Fine Dining Experience is REQUIRED for this role**: · - Qatar or GCC experience is a must f ...
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Sales Team Leader
منذ 4 أيام
Vistas Global Doha, دولة قطر**We are looking to hire a qualified Sales team leader to join our dynamic team.** · - Manage the overall running of the sales team. · - Develop and implement strategic sales plans that expand a company's customer base and solidify its presence. · - Achieving growth and hitting s ...
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Production Team Leader
منذ أسبوع
SMART Management Inc. Doha, دولة قطر**Job Purpose**: · To assist the Production Supervisor in all matters related to production of quality products at the right cost and delivered within the agreed times, by ensuring that all necessary resources are available & utilized in safe & efficient manner within defined saf ...
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Retail Team Leader
منذ يوم
Vodafone Doha, دولة قطرWe look for staff who genuinely want to help customers get the most out of their gadgets. If you've got a passion for all things technology and have a knack for explaining things in just the right way, we'd love you to be a part of our retail team. Retail is all about connecting ...
Customer Care Team Leader - Doha, دولة قطر - Starlinks
وصف
KEY PERFORMANCEINDICATORS
Network
Decisionmaking authority
Businessimpact of role
Technical & nontechnical