- Supervising the day-to-day operations of the concierge desk, including managing guest requests, luggage assistance, transportation arrangements, and tour bookings
- Providing personalized assistance and recommendations to guests regarding local attractions, restaurants, and activities
- Ensuring that all guest inquiries and requests are handled promptly and professionally, exceeding guest expectation
- Training, coaching, and mentoring concierge team members to deliver exceptional service and maintain a positive attitude
- Coordinating with other hotel departments, such as front desk, housekeeping, and valet, etc. to ensure seamless guest experiences
- Handling guest complaints or concerns effectively, resolving issues in a timely and satisfactory manner
- Maintaining an up-to-date knowledge of local events, attractions, and transportation options to assist guests effectively
- Similar experience in a luxury hotel and/or resort
- Knowledge in Opera PMS is an advantage
- Local knowledge and experience are an advantage
- Strong communication skills
- Strong interpersonal skills and excellent command of written and spoken English
- Additional language is an added advantage
- Strong organizational skills
- Ability to work in a fast-paced environment
- Ability to multitask
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Supervisor-concierge
منذ 6 أيام
Marriott International, Inc Doha, دولة قطر**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** West Bay Doha Autograph Collection, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo ...
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Concierge Supervisor
منذ أسبوع
Marriott International, Inc Doha, دولة قطر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The St. Regis Doha, Doha West Bay, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · Respond to guest ...
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Concierge Supervisor
منذ 6 أيام
Marriott International, Inc Doha, دولة قطر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** West Bay Doha Autograph Collection, Diplomatic Street, West Bay Area, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non- ...
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Personal Concierge Supervisor
منذ 5 أيام
Hilton Doha, دولة قطرPersonal Concierge Supervisor - Waldorf Astoria Lusail Doha · A Guest Relations Supervisor directly addresses the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to ensure an exceptional Guest experience. · **What will I be d ...
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Concierge Supervisor
منذ أسبوع
accor hotel Doha, دولة قطرDo you love cars, photography,and working independentlyoutdoors? · Pro-MotionPixis looking for a full-time Automotive Dealership Photographer tojoin our team to photograph and video dealership vehicles for saleusing a company issued iPhone. This opportunity offers competitivecomp ...
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Concierge Supervisor
منذ 4 أيام
Accor- North & Central America Doha, دولة قطرQualifications: · Passion for guest service · Excellent written and verbal communication, interpersonal and leadership skills · Degree or Diploma in Hospitality Management is an asset · Fluency in English · Minimum of 1 year previous proven supervisory experience · Must have the ...
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Concierge Supervisor
منذ 6 أيام
Accor- North & Central America Doha, دولة قطرQualifications: · Passion for guestservice · Excellent written and verbalcommunication, interpersonal and leadershipskills · Degree or Diploma in HospitalityManagement is an asset · Fluency inEnglish · Minimum of 1 year previous provensupervisory experience · Must have the abilit ...
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Concierge Supervisor
منذ أسبوع
People Dynamics Doha Doha, دولة قطرBuild and maintain strongrelationships with customers, offering personalized assistance andensuring their needs and preferences are met with the higheststandard of service. · Coordinate and oversee allaspects of the customer experience, from initial contact topost-purchase follow ...
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Concierge Supervisor
منذ أسبوع
Fairmont Hotels & Resorts Doha, دولة قطرReporting to the Chief Concierge,responsibilities and essential job functions include but are notlimited to the following: · Assist the Chief Concierge in allaspects of the department and ensure service standards arefollowed · Provides managerial support forconcierge desk, in the ...
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Concierge Supervisor
منذ يومين
People Dynamics Doha Doha, دولة قطرBuild and maintain strong relationships with customers, offering personalized assistance and ensuring their needs and preferences are met with the highest standard of service. · Coordinate and oversee all aspects of the customer experience, from initial contact to post-purchase f ...
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Concierge Supervisor
منذ أسبوع
Hilton Doha, دولة قطرServe as a key point of contact for Guests and efficiently respond to Guest enquiries · Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others · Process and ...
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Concierge Supervisor
منذ يوم
Fairmont Hotels & Resorts Doha, دولة قطرReporting to the Chief Concierge, responsibilities and essential job functions include but are not limited to the following: · Assist the Chief Concierge in all aspects of the department and ensure service standards are followed · Provides managerial support for concierge desk, i ...
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Concierge Supervisor
منذ 6 أيام
accor hotel Doha, دولة قطرDo you love cars, photography, and working independently outdoors? · Pro-MotionPix is looking for a full-time Automotive Dealership Photographer to join our team to photograph and video dealership vehicles for sale using a company issued iPhone. This opportunity offers competiti ...
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Concierge Supervisor
منذ 6 أيام
accor hotel Doha, دولة قطرResponsiblity: · Supporting, training, and supervising front office staff. · Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. · Handling customer complaints and special requests. · Scheduling staff shifts and managing othe ...
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Resort Experience
منذ 6 أيام
Hilton Doha, دولة قطرResort Experience - Concierge Manager| Hilton Salwa · A Resort Experience -Concierge Manager supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience. · **What will I be doing?** · As a Resort Experien ...
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Concierge Manager
منذ أسبوع
People Dynamics Doha, دولة قطرBuild and maintain strong relationships with customers, offering personalized assistance and ensuring their needs and preferences are met with the highest standard of service. · - Coordinate and oversee all aspects of the customer experience, from initial contact to post-purchase ...
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Front Office Supervisor
منذ أسبوع
M GALLERY Doha, دولة قطر**Company Description** · "Why work for Accor? · We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so th ...
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Flavors Hospitality Services Doha, دولة قطرDiploma in Hospitality or a vocational training in concierge section OR · High school or equivalent education. · 3 years in similar field within Coporate Office. · Must be fluent in English verbal and written. · Arabic verbal language skills is an advantage. · Communicates effect ...
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Receptionist - Recreation Department
منذ 4 أيام
Marriott International, Inc Doha, دولة قطر**Job Number** · **Job Category** Administrative · **Location** Sheraton Grand Doha Resort & Convention Hotel, Al Corniche Street, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · *** · The ...
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Assistant Front Office Manager
منذ 4 ساعات
Marriott International, Inc Doha, دولة قطر**Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **JOB SUMMARY** · Entr ...
Concierge Supervisor - Doha, دولة قطر - IHG Hotels & Resorts
وصف
Concierge Supervisor
As a Concierge Supervisor, you will play an essential role in ensuring that we personalised and exceptional service to all our guests. Your responsibilities will include but not limited to:
What We Need From You
Ideally, you'll have some or all of the following competencies and experience we're looking for: