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    Concierge Supervisor - Doha, دولة قطر - accor hotel

    accor hotel
    accor hotel Doha, دولة قطر

    منذ 3 أسابيع

    Default job background
    وصف

    Responsiblity:

    • Supporting, training, and supervising front office staff.
    • Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.
    • Handling customer complaints and special requests.
    • Scheduling staff shifts and managing other HR-related tasks.
    • Maintaining an orderly appearance throughout the reception area.
    • Monitoring stock and ordering office supplies, including stationery and information leaflets.
    • Preparing monthly management reports on customer feedback, bookings, and cancellations.
    • Managing the departmental budget.
    • Updating files and records.
    • Enforcing all cash-handling, checking, and credit procedures.
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    منذ 3 أسابيع

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