وظائف
>
Doha

    Service Advisor - Doha, دولة قطر - Al Futtaim Private Company LLC

    Al Futtaim Private Company LLC
    Al Futtaim Private Company LLC Doha, دولة قطر

    منذ 6 أيام

    Default job background
    وصف

    Job Requisition ID: 160920

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

    By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

    Overview of the role:

    The primary focus of this role is to receive customers and ensure the creation of job cards based on the process, follow up the jobs in the workshop and take approvals for additional repairs, and finally deliver the vehicle to the customer.

    What you will do:

    • Record customer requests and complaints without delay and answer any queries

    • Ensure adequate number of Repair Orders as per the business flow

    • Ensure proper explanation of the content of work in detail

    • Provide proper cost estimate and delivery time to customer

    • Ensure parts supplied and posted in repair order and in counter sales order with the help of EPC

    • Check and ensure accordance of invoice and work performed

    • Clear explanation of the job done and invoice and guide to the cashier

    • Ensure achievement of given revenue targets

    • Promotion of value added services

    • Obtain high standards of customer service values

    • Resolution of Customer concerns at the earliest time and ensures satisfaction

    • Ensure Completion of dealer certification requirements

    • Prepare and enrol for Skill Contest events

    Required skills to be successful

    • Excellent communication skills

    • Interpersonal skills

    • Cross-cultural flexibility

    • Ability to work under pressure

    About the team:

    In this role, you will be working in a fast paced and dynamic environment reporting directly to the Service Manager.

    What equips you for the role:

    • Diploma or Bachelors of Automobile/Mechanical Engineering

    • 3 to 5 years overall experience with automotive dealership – out of which a minimum of 3 years as a Service Advisor

    • Microsoft Office proficiency

    • Awareness of Net Promoter Score metric

    About Al-Futtaim Automotive

    A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.

    Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.

    We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.

    We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.

    What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.

  • Al-Futtaim

    Service Advisor

    منذ 5 أيام

    Al-Futtaim Doha, دولة قطر

    Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real ...

  • Live Connections

    Service Advisor

    منذ يوم

    Live Connections Doha, دولة قطر

    **Requirements**: · **Minimum 4 years experience with a prestige car distributor (German Brand )** · - University degree in Mechanical/ Automobile Engineering or any Equivalent combination of education, experience, and training that provides the required · - Excellent communicati ...

  • Live Connections

    Service Advisor

    منذ 3 أيام

    Live Connections Doha, دولة قطر

    Requirements: · - Minimum 4 years experience with prestige car distributor in a similar Field. · - University degree in Mechanical/ Automobile Engineering or any Equivalent combination of education, experience, and training that provides the required. · - Excellent communication ...

  • JOB HUB GLOBAL

    Vehicle Service Advisors

    منذ 4 ساعات

    JOB HUB GLOBAL Doha, دولة قطر

    Job Title**:Vehicle Service Advisor (Arabic Speaking)** · Location**:Qatar** · Salary**:QAR 8,000 - 9,500 as total package** · **Benefits**: · - **Family status visa**: · - **Yearly Bonus and Increment**: · - **Car allowance amounting to QAR 750** · **Company Overview**: · Join o ...

  • MILES Automobiles

    Automotive Service Advisor

    منذ 3 أيام

    MILES Automobiles Doha, دولة قطر

    Job Title: Automotive Service Advisor · Location: Qatar · Job Summary: · **Responsibilities**: · - Greet customers and communicate with them about their vehicle needs · - Create service orders and schedule repairs with the workshop team · - Explain repairs and maintenance to cust ...

  • CANDIDZONE Technologies

    Automotive Service Advisor

    منذ 3 أيام

    CANDIDZONE Technologies Doha, دولة قطر

    We are Hiring · Automotive Service Advisor (Bodyshop) · - With 3 years experienced in the same field · - Must have experience in Bodyshop · - Must speak write and read Arabic · - Valid QID with NOC · **Job Type**: Permanent · **Salary**: QAR8,000.00 per month · Application Quest ...

  • Live Connections

    Bodyshop Service Advisor

    منذ 6 أيام

    Live Connections Doha, دولة قطر

    Job Title: Bodyshop Service Advisor · - Employment: Full Time · - Experience: 3 to 4 years (Bodyshop experience preferred) · - Educational Qualification: Diploma/ university degree in relevant field · **Job Description**: · - Receiving customer vehicles for service and repair job ...

  • CANDIDZONE Technologies

    Customer Service Advisor

    منذ 3 أيام

    CANDIDZONE Technologies Doha, دولة قطر

    must have good communication skills · automotive background · knowledge of car tires, car batteries, car accessories. · Bi-Lingual · Education: Diploma in Mechanical Eng'r · **Job Types**: Full-time, Permanent · Ability to Commute: · - Doha (required) · Ability to Relocate: · - D ...

  • Candidzone

    Automotive Service Advisor

    منذ 5 أيام

    Candidzone Doha, دولة قطر

    3 years experienced in the same field. · - Any related course · - Ability to speak Arabic · - Joining Immediately or within 1 month period · Ability to Commute: · - Doha (required) · Ability to Relocate: · - Doha: Relocate before starting work (required) ...

  • CANDIDZONE Technologies

    Automotive Service Advisor

    منذ 3 أيام

    CANDIDZONE Technologies Doha, دولة قطر

    With 3 years experienced in the same field · - Preferably Arabic speaker · - Valid Visa with NOC · WhatsApp CVs to : · **Job Types**: Permanent, Temporary · Pay: QAR8,000.00 per month · Ability to Commute: · - Doha (required) · Ability to Relocate: · - Doha: Relocate before star ...

  • Live Connections

    Female Service Advisor

    منذ 5 أيام

    Live Connections Doha, دولة قطر

    **Requirements**: · - Minimum 4 years experience with a prestige car distributor (German Brand) in a similar Field. · - University degree in Mechanical/ Automobile Engineering or any Equivalent combination of education, experience, and training that provides the required · - Exce ...

  • CANDIDZONE Technologies

    Customer Service Advisor

    منذ 3 أيام

    CANDIDZONE Technologies Doha, دولة قطر

    +3 years of Experience · - Diploma in Mechanical Eng · - Must have good communication skills · - Automotive background · - knowledge of car tires, car batteries, and car accessories. · - Fluent in English · - Valid QID with NOC · Or on WhatsApp: · **Job Types**: Full-time, Perma ...

  • Al Abdulghani Motors

    Service Advisor

    منذ أسبوع

    Al Abdulghani Motors Doha, دولة قطر

    As a Service Advisor, you will act as theliaison between our customers and the service department, providingprofessional advice on automotive services and repairs, andensuring customer satisfaction. · KeyResponsibilities: · Greet customers andunderstand their service/repair requi ...

  • Al Abdulghani Motors

    Service Advisor

    منذ يومين

    Al Abdulghani Motors Doha, دولة قطر

    As a Service Advisor, you will act as the liaison between our customers and the service department, providing professional advice on automotive services and repairs, and ensuring customer satisfaction. · Key Responsibilities: · Greet customers and understand their service/repai ...

  • Tesla

    Service Advisor

    منذ 6 أيام

    Tesla Doha, دولة قطر

    WhatYou'll Do · Communicate: You will supportcustomers from the moment they walk through our door or schedule aservice visit to returning their vehicle, managing communicationacross physical and digitalplatforms · Coordinate: You will act as acoordination point between our custom ...

  • مجموعة الفطيم

    Service advisor

    منذ أسبوع

    مجموعة الفطيم Doha, دولة قطر

    Instantly attend to customers.Recordcustomer orders.Collect the exact symptoms of complaints from thecustomer to get quick solutions in the workshop.Ensure sufficientnumber of repair orders according to the work flow.Ensure properexplanation of work content in detail.Ensure prope ...

  • Live Connections

    Service Advisor

    منذ أسبوع

    Live Connections Doha, دولة قطر

    Interacting with clients and consolidatingthe relationship with them. Assisting in providing advisory opinionand developing work plans and mechanisms for developing theentity's financial resources, and contributing toachieving management objectives through supervision and follow- ...

  • مجموعة الفطيم

    Service advisor

    منذ 6 أيام

    مجموعة الفطيم Doha, دولة قطر

    Instantly attend to customers.Record customer orders.Collect the exact symptoms of complaints from the customer to get quick solutions in the workshop.Ensure sufficient number of repair orders according to the work flow.Ensure proper explanation of work content in detail.Ensure p ...

  • Live Connections

    Service Advisor

    منذ 6 أيام

    Live Connections Doha, دولة قطر

    Interacting with clients and consolidating the relationship with them. Assisting in providing advisory opinion and developing work plans and mechanisms for developing the entity's financial resources, and contributing to achieving management objectives through supervision and fol ...

  • Airswift

    Service Advisor

    منذ يومين

    Airswift Doha, دولة قطر

    · • Excellent customer service,communication, and relationship-buildingskills. · • Excellent Microsoft skills, inparticular Word & Excel, ATS or CRMexperience. · • Very organised, adept in timemanagement and can demonstrate structure inthinking. · • Ability to understand and de ...