- Maximise occupancy levels by reviewing and revising revenue strategies
- Work with the Sales and Events Teams to maximise corporate and group rates
- Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department
- Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy
- Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market
- Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
- Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively
- Assist in the recruiting, managing, training and developing of the Team
- Participate in the organisation of hotel promotional activities What are we looking for? A Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
- Previous experience with reservations in the hotel/leisure sector
- Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets
- Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
- Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members
- Excellent organisation and planning skills
- Accountable and resilient
- Flexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the hotel property management systems
- Previous experience in the same or similar role
- Relevant degree, in a business discipline, from an academic institution
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Reservations Manager
منذ أسبوع
Hilton Al-Jumayliyah, دولة قطرA Reservations Manager isresponsible for achieving occupancy targets/levels as identified inthe annual budget and marketing plan for Reservations. What will Ibe doing? As Reservations Manager, you are responsible forachieving occupancy targets/levels as identified in the annualbu ...
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Night Manager
منذ أسبوع
SARAYA CONTRACTORS CO. W.L.L. Al-Jumayliyah, دولة قطر· • Represents the Front Office or thehotel in the absence of Senior Management. · • Support theNight Audit in his nightly work. · • Run all night auditprocedures and print all necessary reports. · • Performsnight audit duty when required. · • Maintains smooth hoteloperation ...
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Nobu Reception Manager
منذ 3 أيام
Four Seasons al-Jumayliyah, دولة قطرWho We Look For:We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.Who We Look For:We ...
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Cluster Reservations Agent
منذ أسبوع
Marriott International, Inc Al-Jumayliyah, دولة قطرJob NumberJob Category Reservations LocationMarriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street,Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAPSchedule Full-Time Located Remotely? N Relocation? N Position TypeNon-Management * Process all reservation req ...
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Reservations Agent
منذ أسبوع
Qatar Airways Qatar Airways al-Jumayliyah, دولة قطر· • Answer the phone with utilizing company approved standard of greeting, followed by reservations script in handling the Guest inquiry for Hotel room reservation or other inquiry about the facilities of the Hotel; handle other reservation inquiries via fax, email and other cha ...
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Spa Service Expert
منذ أسبوع
Marriott' Al-Jumayliyah, دولة قطرPOSITION SUMMARY Our Spa Specialists play animportant role in support of a number of vital Spa functions. Atour hotels these associates work to build an experience that ismemorable and unique with Spa services on the side. Our SpaSpecialists take the initiative and deliver a wide ...
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Jr Accountant
منذ أسبوع
MSI Digital Al-Jumayliyah, دولة قطر· • Take orders for and serve all foodand beverage requests, using suggestive selling techniques. Cleartables during service. Control guest checks and secure properpayment. · • Set up stations and tables to ensure they arecomplete and perform various relevant duties, side dutie ...
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Sales Executive
منذ أسبوع
Dusit International Al-Jumayliyah, دولة قطرJob Summary and Responsibilities AssistsSenior / Sales Manager to generate new business and group leads JobRequirements · • Minimum education ofBachelor degree in Business Administration, Marketing, HotelManagement or relevant discipline · •Minimum of 1 year experience in a hot ...
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Hospitality
منذ أسبوع
Inspired Al-Jumayliyah, دولة قطرHostess - Speciality Waiter - F&B;Supervisor - Waiter - Guest Relation Agent - Guest RelationSupervisor - Buggy Driver - Reservations Agent - Kids ClubSupervisor - Guest Service Associate - Lifeguard - Shallow -Steward - F&B; Attendant - AV Supervisor - MechanicalTechnician - Plu ...
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Night Manager
منذ أسبوع
SARAYA CONTRACTORS CO. W.L.L. al-Jumayliyah, دولة قطر· • Represents the Front Office or the hotel in the absence of Senior Management. · • Support the Night Audit in his nightly work. · • Run all night audit procedures and print all necessary reports. · • Performs night audit duty when required. · • Maintains smooth hotel oper ...
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Guest Service Agent
منذ 3 أيام
TIVOLI GROUP al-Jumayliyah, دولة قطرThis is a remote position. · Our agency is searching for a friendly and professional Reservation Coordinator to join our team. As a Reservation Coordinator, you should be passionate about seeing the world and helping others do the same. This role involves planning holidays, sugge ...
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Cluster Reservations Agent
منذ 4 أيام
Marriott International, Inc al-Jumayliyah, دولة قطرJob NumberJob Category Reservations Location Marriott Marquis City Center Doha Hotel, Omar Al Mukhtar Street, Area 61, Al Dafna, Street #850, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management * Process all reservation ...
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Fairmont Gold Receptionist
منذ أسبوع
Accor Al-Jumayliyah, دولة قطرInspiring and engaging. As the Fairmont GoldReceptionist, you will show your leadership and interpersonalstrengths to maximize the Rooms Operations, and ensure anexceptional guest journey. At Fairmont Austin, our exclusivelifestyle hotel floor, Fairmont Gold, is a privilegedhotel ...
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Chief Steward
منذ 5 أيام
Rosewood Doha al-Jumayliyah, دولة قطرProficiency in dealing with reservations management procedures. Possess customer service skills and master communication skills in person or over the phone. Ability to organize and prepare the dining area and flexibility to work in different shifts. Good physical ability to move ...
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Duty Manager
منذ أسبوع
Kempinski Hotels Al-Jumayliyah, دولة قطرDuty Manager - Preferably Arabic SpeakerApplication Deadline: 30 June 2024 Department: Rooms Division,Front Office & Guest Services Employment Type: Fixed Term -Full Time Location: Qatar - Doha Reporting To: Front Office ManagerDescription Under the guidance of the Front Office M ...
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Spa Service Expert
منذ أسبوع
Marriott' al-Jumayliyah, دولة قطرPOSITION SUMMARY Our Spa Specialists play an important role in support of a number of vital Spa functions. At our hotels these associates work to build an experience that is memorable and unique with Spa services on the side. Our Spa Specialists take the initiative and deliver a ...
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Jr Accountant
منذ أسبوع
MSI Digital al-Jumayliyah, دولة قطر· • Take orders for and serve all food and beverage requests, using suggestive selling techniques. Clear tables during service. Control guest checks and secure proper payment. · • Set up stations and tables to ensure they are complete and perform various relevant duties, side d ...
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Sales Executive
منذ 3 أيام
Dusit International al-Jumayliyah, دولة قطر دوام كاملJob Summary and Responsibilities Assists Senior / Sales Manager to generate new business and group leads Job Requirements · • Minimum education of Bachelor degree in Business Administration, Marketing, Hotel Management or relevant discipline · • Minimum of 1 year experience in ...
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Senior Logistics Officer
منذ أسبوع
Qatar Gas Al-Jumayliyah, دولة قطرJob Summary Plan, controland coordinate all activities related to helicopter, supply, andsafety standby vessels for marine traffic between land base, NFBand remote platforms. Key Job Accountabilities · •Administer the provision of sea transport services to transfermaterials and ...
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Executive Admin Fixed Term Contract
منذ أسبوع
Four Seasons Al-Jumayliyah, دولة قطرJob Description AboutFour Seasons: Four Seasons is powered by our people. We are acollective of individuals who crave to become better, to pushourselves to new heights and to treat each other as we wish to betreated in return. Our team members around the world create amazingexper ...
Reservations Manager - al-Jumayliyah, دولة قطر - Hilton
وصف
A Reservations Manager is responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.
What will I be doing? As Reservations Manager, you are responsible for achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations.
The Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities.Specifically, you will be responsible for performing the following tasks to the highest standards: