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Doha

    Concierge Manager - Doha, دولة قطر - Al Abdulghani Motors

    Al Abdulghani Motors
    Al Abdulghani Motors Doha, دولة قطر

    منذ أسبوع

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    وصف

    We are seeking a dedicated anddetail-oriented Concierge Manager to join our luxury division. Thisrole is pivotal in providing high-end, personalized services to ourexquisite clientele, ensuring their experiences are as luxuriousand seamless as the vehicles weoffer.

    KeyResponsibilities:

    1. ClientRelations:Build and maintain strong relationshipswith customers, offering personalized assistance and ensuring theirneeds and preferences are met with the highest standard ofservice.
    2. ServiceCoordination:Coordinate and oversee all aspects ofthe customer experience, from initial contact to post-purchasefollow-up, ensuring a smooth, efficient, and enjoyableprocess.
    3. BrandAmbassador:Represent the brand with integrity andsophistication, embodying its values and standards in everycustomer interaction.
    4. FeedbackManagement:Actively solicit and analyze customerfeedback to identify areas for improvement and implement strategiesto enhance the customerexperience.
    5. TeamCollaboration:Work closely with sales, service, andother departments to ensure a cohesive approach to customer careand to resolve any issues promptly andeffectively.
    6. EventPlanning:Organize and manage exclusive events andexperiences for customers, enhancing brand loyalty andengagement.
    7. MarketAwareness:Stay informed about the latest trends inluxury automotive services and customer care, and suggestinnovative ideas to keep our services ahead of thecurve.
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