- Handle inbound and outbound customer inquiries via phone, email, and chat in a professional and courteous manner
- Provide accurate information about QNBN products and services to potential and existing customers
- Process customer orders, troubleshoot technical issues, and escalate complex problems to the appropriate department
- Assist in resolving customer complaints and issues in a timely and efficient manner
- Maintain uptodate knowledge of QNBN services, promotions, and policies to better assist customers
- Meet performance targets for call quality, customer satisfaction, and productivity Requirements: 1 year of experience in a customer service or contact center role
- Strong communication skills and the ability to handle challenging customer interactions with patience and empathy
- Excellent problemsolving skills and the ability to think on your feet
- High school diploma or equivalent
- Proficiency in Microsoft Office applications
- Ability to work independently and as part of a team in a fastpaced environment
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Contact Center Officer
منذ أسبوع
QNB Group Al-Ghuwayriyah, دولة قطرJob Description: Qatar National BroadbandNetwork (QNBN) is currently seeking a dedicated and resourcefulContact Center Officer to join our team. This position will bebased in Doha, Qatar, and will be offered as a part-time role withthe opportunity for remote work. Responsibilitie ...
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Call Center Officer
منذ أسبوع
UrbaCon Contracting & Trading Al-Ghuwayriyah, دولة قطرJob Summary Call Center Officer will answerand direct all The View Hospital's incoming telephonecalls, and lines of business using a computer-based system. In thisrole, the call center officer will process all telephone calls tothe main telephone number, respond to all patients s ...
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Call Center Officer
منذ 23 ساعة
UrbaCon Contracting & Trading al-Ghuwayriyah, دولة قطرJob Summary Call Center Officer will answer and direct all The View Hospital's incoming telephone calls, and lines of business using a computer-based system. In this role, the call center officer will process all telephone calls to the main telephone number, respond to all patien ...
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Control Center Duty Officers
منذ يوم
QATAR Airways al-Ghuwayriyah, دولة قطرResponsibilities · • Responsible for timely communication of any security incident reported in shift to DM and start preparing incident/detailed security reports, upon receiving appropriate approval. · • Responsible to perform daily functionality checks of CCTV, Microphones, Du ...
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Contact Center Officer Arabic Speaker
منذ 23 ساعة
QATAR Airways al-Ghuwayriyah, دولة قطرanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction....About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to ...
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Zoom Al-Ghuwayriyah, دولة قطرThis a Full Remote job, the offer isavailable from: EMEA What you can expect You will be responsiblefor partnerships, business opportunities, initiatives, alliancesand/or joint ventures with Zoom's strategic partnersacross Europe. Your focus is to create strategy and build global ...
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Head Cost Control
منذ أسبوع
NORTH OIL COMPANY QATAR Al-Ghuwayriyah, دولة قطرSITUATION IN ORGANIZATIONPosition N+1:Finance ManagerPosition N+2: Vice President, Finance &Business ServicesACCOUNTABILITIESTo ensure the monthly accounts ofNOC present a fair and accurate picture of the actual workprogress, both for Operating Expenditure (OPEX) and CapitalExpen ...
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Sidra Medicine Doha Al-Ghuwayriyah, دولة قطرKEY ROLEACCOUNTABILITIES: · • Communicates effectively withpatients, families and members of the health care team. · •Makes autonomous decisions related to the plans of care forchildren. · • Makes recommendations regarding assessment andspecialist interventions that impact pat ...
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MRAP Material Control Specialist IMDS
منذ 23 ساعة
Amentum al-Ghuwayriyah, دولة قطرPrincipal Accountabilities · • Assists in managing the department's Hazardous Material (HAZMAT)/Environmental Safety & Health programs in accordance with (IAW) Amentum Standard Operating Procedures (SOP) and Work Instructions (WI), established guidance and HAZMAT directives. · ...
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Marketing Manager
منذ 4 أيام
Nathan & Nathan al-Ghuwayriyah, دولة قطرResponsibilities: Design comprehensive marketing plans for each brand, ensuring timely execution and alignment with business objectives. Evaluate SKU performance and devise strategies to stimulate growth, implementing measures as needed. Analyze brand performance across different ...
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Zoom al-Ghuwayriyah, دولة قطرThis a Full Remote job, the offer is available from: EMEA What you can expect You will be responsible for partnerships, business opportunities, initiatives, alliances and/or joint ventures with Zoom's strategic partners across Europe. Your focus is to create strategy and build gl ...
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Human Resources Officer
منذ 5 أيام
QATAR Airways al-Ghuwayriyah, دولة قطرWe are pleased to announce an incredibly exciting opportunity to join our Human Resources team based in NYC. As the HR Officer based on-site in our mid-town NY office, you will add immediate value by providing HR support across the Americas, in the areas of employee relations, co ...
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Account Administrator
منذ أسبوع
KEO dubai al-Ghuwayriyah, دولة قطرJob SummaryWe are now seeking an exceptional Senior Mechanical Engineer to join our award winning team based within our Qatar office.This critical role will be responsible for undertaking reviews of mechanical engineering design packages including drawings, specifications and oth ...
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Head Cost Control
منذ 5 أيام
NORTH OIL COMPANY QATAR al-Ghuwayriyah, دولة قطرSITUATION IN ORGANIZATIONPosition N+1: Finance ManagerPosition N+2: Vice President, Finance & Business ServicesACCOUNTABILITIESTo ensure the monthly accounts of NOC present a fair and accurate picture of the actual work progress, both for Operating Expenditure (OPEX) and Capital ...
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Sidra Medicine Doha al-Ghuwayriyah, دولة قطرKEY ROLE ACCOUNTABILITIES: · • Communicates effectively with patients, families and members of the health care team. · • Makes autonomous decisions related to the plans of care for children. · • Makes recommendations regarding assessment and specialist interventions that impac ...
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Outlet Supervisor
منذ 23 ساعة
Intercontinental Hotel Doha al-Ghuwayriyah, دولة قطرAbout us As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to c ...
Contact Center Officer - al-Ghuwayriyah, دولة قطر - QNB Group
وصف
Job Description:
Qatar National Broadband Network (QNBN) is currently seeking a dedicated and resourceful Contact Center Officer to join our team.
This position will be based in Doha, Qatar, and will be offered as a part-time role with the opportunity for remote work.
Responsibilities:
