- Manage overall operations of the spa
- Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards
- Ensure client experience is proficient including bookings, payments, and consultation cards
- Managing spa team members and beauty therapists to ensure high motivation, provision of high quality service and ongoing development
- Drive team to meet and exceed agreed revenue targets through a creative approach to delivering alternative programmes to core fitness-based schemes
- Meeting department annual budget and be accountable for maintaining and operating within financial targets as well as net movement
- Manage customer feedback effectively to ensure continuous service and programme improvement
- Instill brand values and standards to maintain quality on a daily basis
- Liaise with other hotel departments
- Ensure customers and guests receive friendly and consistent personalised service from all team members
- Respond to audits to ensure continual improvement is achieved
- Maintain awareness of department security related to cash, stock and equipment and ensure all department procedures are followed
- Ensure health, safety and COSHH regulations are complied with and club rules are observed by members, clients and guests
- Management experience within the spa industry
- Ability to meet financial targets
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Knowledge of the local market
- Relevant qualifications
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Spa Manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Hilton Doha, دولة قطرAs a Spa Manager, you areultimately responsible for overseeing the spa operations and teamto deliver an excellent Guest and Member experience. A Spa Managerwill also be required to achieve revenue targets and managecustomer feedback. Specifically, you will be responsible forperfo ...
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Spa Manager
تم العثور عليها في: DrJobEn QA A2 - منذ 3 أيام
Hilton Doha, دولة قطرAs a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for ...
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Spa Manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Accor Hotel Qatar Doha, دولة قطرConsistently offers professional,engaging and friendly service · Consistentlyoffer professional, friendly and engagingservice · Direct and lead the day-to-day SpaTreatment operation ensuring all standards arefollowed · Promote and sell customized SpaTreatment programs to conferen ...
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Spa Manager
تم العثور عليها في: DrJobEn QA A2 - منذ يومين
Accor Hotel Qatar Doha, دولة قطرConsistently offers professional, engaging and friendly service · Consistently offer professional, friendly and engaging service · Direct and lead the day-to-day Spa Treatment operation ensuring all standards are followed · Promote and sell customized Spa Treatment programs to co ...
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spa operations manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Mandarin Oriental Hotel Group Doha, دولة قطرMain Responsibilities · •Overseeing of Spa Reception and Retails, Male and Female RelaxationRooms, Male and Female Changing Rooms, Heat and Water Experiences,Fitness, Pools, Linen Room, Preparation Room andOffices. · • In the absence of Director of Spa& Wellness, will be in charg ...
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Assistant Spa Manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Ennismore Doha, دولة قطرManage and oversee spa operationsto ensure successful achievement of overall business goals andobjectives. · Establish long range strategies anddevelop standards to measure service/sales performance andindividual productivity. · Assess the market forqualified technician/therapist ...
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Spa Recreation Manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Marriott Hotels Resorts Doha, دولة قطرManaging Spa and RecreationOperations and Budgets · Selects vendors forequipement, operational supplyes, spa retail operations andmanaging other contract agreements. · Overseesretail product research, product selection and purchasing, productdisplay. · Manages supply inventories ...
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spa operations manager
تم العثور عليها في: DrJobEn QA A2 - منذ 13 ساعة
Mandarin Oriental Hotel Group Doha, دولة قطرMain Responsibilities · • Overseeing of Spa Reception and Retails, Male and Female Relaxation Rooms, Male and Female Changing Rooms, Heat and Water Experiences, Fitness, Pools, Linen Room, Preparation Room and Offices. · • In the absence of Director of Spa & Wellness, will be in ...
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Assistant Spa Manager
تم العثور عليها في: DrJobEn QA A2 - منذ 5 أيام
Ennismore Doha, دولة قطرManage and oversee spa operations to ensure successful achievement of overall business goals and objectives. · Establish long range strategies and develop standards to measure service/sales performance and individual productivity. · Assess the market for qualified technician/ther ...
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Spa Manager Salwa
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Hilton Doha, دولة قطر· • Manage overall operations of thespa · • Manage and carry out procedures, have currentknowledge of treatments, and ensure all treatments comply withcurrent legislation and company standards · • Ensure clientexperience is proficient including bookings, payments, andconsultat ...
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Assistant Spa Manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Rosewood Doha Doha, دولة قطرStreamline daily processes to ensure smoothand efficient spa operations, driving highest quality in servicedelivery, supporting profitability and fostering guest and membersatisfaction while overseeing staffing levels, retail and variouspromotions.Inspire Imagination: As anenerge ...
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Spa Manager Salwa
تم العثور عليها في: DrJobEn QA A2 - منذ 5 أيام
Hilton Doha, دولة قطر· • Manage overall operations of the spa · • Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards · • Ensure client experience is proficient including bookings, payments, and cons ...
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Spa Recreation Manager
تم العثور عليها في: DrJobEn QA A2 - منذ 5 أيام
Marriott Hotels Resorts Doha, دولة قطرManaging Spa and Recreation Operations and Budgets · Selects vendors for equipement, operational supplyes, spa retail operations and managing other contract agreements. · Oversees retail product research, product selection and purchasing, product display. · Manages supply invento ...
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Spa and Recreation Manager
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Hyatt Hotel Qatar Doha, دولة قطرThe ability to work together and cooperatewith the work team. · Proficiency in oral and writtencommunication skills. · Possessing creativity and creatingappropriate solutions to problems. · Flexibility andability to face work pressures and challenges. · Commercialawareness and un ...
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Spa and Wellness management Trainee
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Rosewood Doha Doha, دولة قطرOur associates and the culture we createtogether – make us leaders in our industry. Here, wetrust you to work from the heart, to take the initiative, to bringyour passion and personality into what you do every day. Our globalportfolio provides an exciting opportunity to work arou ...
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Director of SPA Recreation
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Marriott Qatar Doha, دولة قطرResponsibilty: · Spa directorsmanage the daily operations of spa facilities. Spas and facilitiesoffering spa services hire spa directors to work flexible full-timeshifts that include weekends and evenings. Spa directors workindependently as leaders in spa environments and ultimat ...
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Director of Recreation Spa
تم العثور عليها في: Talent QA DC C2 - منذ يوم
The Luxury Collection Doha, دولة قطرManaging Spa Operations andBudgets · Selects vendors for spa retailoperations and managing contractagreements. · Oversees retail product research,product selection and purchasing, productdisplay. · Manages supply inventories andpurchasing control, includinguniforms. · Monitors th ...
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Director of Spa Recreation
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Marriott Hotels Resorts Doha, دولة قطرManaging Spa Operations andBudgets · Selects vendors for spa retailoperations and managing contractagreements. · Oversees retail product research,product selection and purchasing, productdisplay. · Manages supply inventories andpurchasing control, includinguniforms. · Monitors th ...
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Spa Therapist
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Hilton Hotel Qatar Doha, دولة قطرPromote spa and retail services, as well aswellness programmes, promotions and special offers for guests.Monitor spa stock by monitoring and reviewing available stock, andassist in preparing the monthly stock report. Assist spareceptionists and spa assistants when needed. Inform ...
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Spa Lounge Team Leader
تم العثور عليها في: Talent QA DC C2 - منذ يوم
Crew Doha, دولة قطرOversee the daily operations ofthe Asaya Spa Lounge, including scheduling, training, andperformance management of the spastaff · Ensurethat all spa treatments and services are delivered to the higheststandards, meeting or exceeding guestexpectations · Maintain aclean and organize ...
Spa Manager - Doha, دولة قطر - Hilton
وصف
A Spa Manager is ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience while managing annual revenue targets.
What will I be doing?As a Spa Manager, you are ultimately responsible for overseeing the spa operations and team to deliver an excellent Guest and Member experience. A Spa Manager will also be required to achieve revenue targets and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
A Spa Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: :
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all