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Doha

    Residence Lounge Associate - Doha, دولة قطر - Crew

    Crew
    Crew Doha, دولة قطر

    منذ أسبوع

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    وصف

    CustomerService:

    • Greet and welcome guests asthey enter the lounge.
    • Provide informationabout the lounge menu, drink options, and any promotions or specialevents.
    • Take orders and serve food andbeverages to guests in a friendly and efficientmanner.

    MenuKnowledge:

    • Have a thoroughunderstanding of the lounge's menu, including food andbeverage options, to assist guests with theirselections.
    • Make recommendations based on guestpreferences and menu offerings.

    OrderProcessing:

    • Input orders accuratelyinto the point-of-sale (POS) system.
    • Ensurethat orders are delivered promptly and accurately to theguests.

    BeveragePreparation:

    • Prepare and serve avariety of beverages, including alcoholic and non-alcoholicdrinks.
    • Follow established recipes andpresentation standards.

    Cleanlinessand Organization:

    • Maintain a clean andorganized work environment, including the bar area, tables, andseating.
    • Ensure that glasses, utensils, andother bar equipment are clean and properlysanitized.

    Upselling andPromotion:

    • Promote special offers,happy hour deals, and promotions to encourage additionalsales.
    • Upsell premium menu items or recommendpairings with food selections.

    CashHandling:

    • Handle cash and processpayments accurately.
    • Provide change andreceipts to guests, and process credit cardtransactions.

    CustomerEngagement:

    • Engage with guests in afriendly and professional manner, creating a welcomingatmosphere.
    • Anticipate and respond to guestneeds, providing exceptional service throughout theirvisit.

    Adherence toPolicies:

    • Follow the hotel'spolicies and procedures, including safety and hygienestandards.
    • Adhere to any legal regulationsrelated to the service ofalcohol.

    TeamCollaboration:

    • Coordinate with kitchenstaff, bartenders, and other team members to ensure smoothoperations.
    • Communicate effectively withcolleagues and other departments within thehotel.

    EventSupport:

    • Assist in the organizationand execution of special events or functions in the loungearea.
    • Collaborate with the events team forsuccessful coordination.
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