- Lead and direct the development and implementation of the branch s strategic plan and
- Identify and implement action plans and regularly track and review performance to ensure the achievement of the set
- To lead any branch projects ( Process changes, sales ) and support the launch of new
- Responsible for the smooth running of the branch by planning branch
- Responsible for preparation and submission of daily, weekly and monthly reports to
- Ensure clients files are in safe custody and Ensure safe custody of branch
- Ensure branch Office management affair (office arrangement, security).
- Responsible for supervision of MCL activities in the Branch to ensure that they are carried out in accordance with the laid down procedures and
- Meet regularly with the branch customers including important/ high net worth customers in order to assist in the growth of
- Promote high level of customer service culture among the branch staffs for potential
- Maintain sound relationships with all new clients and maintain business relationships with all existing clients to increase retention ;
- Monitor continuously customer complaints and mystery shopping results and recommend necessary measures and initiatives to improve the retention rate and to ensure high customer
- Achieve a loan disbursement target of 30,000,000 per ;
- Proactively market and generate business through Individual and SME client recruitment on
- Stimulate branch growth through marketing of Mwananchi s products and recruitment of new Cross sell all products and services to both existing and potential
- Ensure all data is properly keyed into the system on
- Monitor loan approvals and the loan status of the branch, disbursements, repayments and
- Responsible for loan appraisals and recommendations as per
- Delinquency management in view of maintaining portfolio quality at acceptable Monitor the portfolio quality on a daily basis and proactively institute remedial
- Oversee credit risk framework, implement credit strategies, policies and procedures in line with the Mwananchi s corporate strategy and ensure
- Maintain high quality portfolio by ensuring on time payments of loans and being zero tolerant of
- Initiate repossession through head of debt
- Responsible for supervision of the branch
- Responsible for recruitment of branch staff in liaison with HR
- Ensure staff members in the branch are well acquainted, and adhere to the company policies and
- Train and supervise Team Leaders and their Marketing Executive, Ensure proper time management, Motivate, inspire, coach and develop branch staff to achieve set
- Steer the Branch into high level performance standards through proper supervision of staff and maintenance of a healthy loan
- Record statements with the lawyer for any upcoming court
- Prepare affidavits for court
- Attend court sessions and
- Any other duty assigned to you by
- Education Qualification - Any Bachelor Degree
- Numerically savvy, able to work with data, perform analysis and communicate
- Excellent analytical skills, quantitative and
- Experience of working in a commercial debt recovery environment would be an
- Proficiency and good IT skills and knowledge are
- Judgement to balance commercial debt recovery and compliance risks to achieve positive
- Maintains the highest professional
- Ability to build supportive relationships with everyone across the
- Excellent communication and leadership skills with an ability to influence at all
- Excellent organizational
- Able to multi-task, manage time effectively and keep calm under
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Medical Records Officer - Doha, دولة قطر - MSI Digital
وصف
JOB PURPOSE:
You will be accountable for providing strategic direction and guidance on a broad and diverse range of complex operational activities and also lead the development of the overall direction, operating budget, delivering business objectives and overall people management for the Collections
Responsibilities:
Branch Management
Relationship Management
Marketing and Disbursement
Risk Management
Human Capital
Legal Issues