- Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
- Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
- Answering agent questions regarding best practices or difficult calls.
- Identifying operational issues and suggesting possible improvements.
- Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
- Preparing reports and analyzing data to assist management as they determine call center goals.
- Working with other supervisors and management team members to support agents and maximize customer satisfaction.
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Operations Supervisor Fm Hard Services
منذ 3 ساعات
ASMACS QATAR Doha, دولة قطر**OPERATIONS SUPERVISOR in FACILITY MANAGEMENT** · **Qualifications** · - locally based in Doha for immediate joining with QID and NOC · - minimum 8 years of varied maintenance and operational experience in **refinery plants** or **oil/gas stations** or similar facilities with ex ...
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Operations Supervisor
منذ 5 أيام
UNITED FOR MANPOWER SOLUTIONS Doha, دولة قطرThis is a remote · Areyou looking out for an Internship Opportunity, Apply for the Abhyaz · MTCis looking for Analytical and Dynamic Data Analyst who wants togain industry The candidate is expected to come up with insightfuldata presentation to make informed If you re familiar w ...
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Operations Supervisor
منذ 5 أيام
Affinity Global Resources Ltd Doha, دولة قطرPlanning and executingdepartmental budgets. · Overseeing inventoryneeds and undertaking office management andadministration. · Coming up with effectivestrategies to enhance the organization's financialhealth. · Recruiting quality employees to providehigh-quality customer support. ...
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Operations Supervisor
منذ يومين
UNITED FOR MANPOWER SOLUTIONS Doha, دولة قطرThis is a remote · Are you looking out for an Internship Opportunity, Apply for the Abhyaz · MTC is looking for Analytical and Dynamic Data Analyst who wants to gain industry The candidate is expected to come up with insightful data presentation to make informed If you re fami ...
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Telephone Operator Supervisor
منذ 5 أيام
accor hotel Doha, دولة قطرResponsiblity: · Hiring,training, and preparing call center representatives to respond tocustomer questions and complaints and troubleshoot problems withservices or products. · Ensuring agentsunderstand and comply with all call center objectives, performancestandards, and policie ...
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Catering Operations Supervisor
منذ 5 أيام
Power International Holding Qatar Doha, دولة قطرHolds key control and principalrepresentative for the entire project site. Manages dailyprocurement operations, store room, kitchen, dining rooms, lodgingfacilities, delivery, and transportation of food. Responsible fororientation of new and incoming employees to their assigned t ...
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Catering Operations Supervisor
منذ 4 أيام
Power International Holding Qatar Doha, دولة قطرHolds key control and principal representative for the entire project site. Manages daily procurement operations, store room, kitchen, dining rooms, lodging facilities, delivery, and transportation of food. Responsible for orientation of new and incoming employees to their assign ...
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WHP Operations Supervisor
منذ يومين
NES Fircroft Doha, دولة قطر فريلانسرPosition: WHP Operations Supervisor · Location: Doha/China · Doha Logistics allowance: SINGLE status · Mob date: 01-APR-2024 · Demob date: 31-MAR-2026 · Qualification and backgroundMinimum education level: BSc in Engineering discipline · Operations profile with Field experience a ...
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Vehicles Operations Supervisor
منذ أسبوع
Amentum Doha, دولة قطر دوام كاملThe Vehicles Operations Supervisor manages the site Vehicles Operations Program including the Vehicle Control Program, Vehicle Operator Licensing, Training and Evaluation, liaises between Vehicle Maintenance and users for scheduled and unscheduled maintenance services, and manage ...
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Warehouse Operations Supervisor
منذ 6 أيام
Amentum Doha, دولة قطر دوام كاملThe Warehouse Operations Supervisor is responsible to the Supply Chain Manager (SCM) for the effective management of all supplies and equipment for which the SCM has storage responsibility in support of a modified Category II Satellite supply account. Ensures compliance with Perf ...
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Supply Operations Supervisor
منذ 5 أيام
Power International Holding Qatar Doha, دولة قطرSupervising theorganization of shifts and providing the necessarylabor. · Training and managing employees and providingappropriate solutions to various problems. · Follow up on processing and preparation processes and ensure thatcustomers' needs are met. · Preparingreports on bud ...
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WHP Operations Supervisor
منذ 5 أيام
Energy Jobline Doha, دولة قطرQualification andbackground · Minimum education level: BSc inEngineering discipline · Operations profile withField experience and previous experience gained in ProductionOperations and Projects positions (2 to 5 years minimum). Knowledgeof Al Shaheen Field preferred. · Familiar w ...
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Operations Supervisor OSO
منذ 5 أيام
V2X Inc Doha, دولة قطرAssists in the development andsustainability of procedures and methods due to data analysis,observed trends, and input from senior program staff.Monitorscoordination and synchronization between key performance indicatorsand management.Tracks progress and checks on completion of v ...
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marine operations supervisor
منذ 5 أيام
RIGZONE PETROLEUM COMPANY Doha, دولة قطرexperience within the shipping and oilindustry; preferably 5 years sea-going work experience as ChiefEngineer/Marine Engineer. · • Preferred previous sea-goingexperience in Harbour Tugs, AHTS, Offshore Supply/Offshore tug/Dive Support type vessels · • Prior onshore technicalman ...
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Project Operations Supervisor
منذ 5 أيام
Culture Recruitment Group Doha, دولة قطرCoordinate and supervise personnelduring drills, exercises and training as requested byCustomers' representative. · Coordinateand supervise personnel during oil spill incidents and standbyoperations. · Coordinate withCustomers' representative the supervision of personnelduring th ...
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Project Operations Supervisor
منذ 6 أيام
Culture Recruitment Group Doha, دولة قطرCoordinate and supervise personnel during drills, exercises and training as requested by Customers' representative. · Coordinate and supervise personnel during oil spill incidents and standby operations. · Coordinate with Customers' representative the supervision of personnel dur ...
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marine operations supervisor
منذ 14 ساعة
RIGZONE PETROLEUM COMPANY Doha, دولة قطرexperience within the shipping and oil industry; preferably 5 years sea-going work experience as Chief Engineer/Marine Engineer. · • Preferred previous sea-going experience in Harbour Tugs, AHTS, Offshore Supply/Offshore tug/ Dive Support type vessels · • Prior onshore technica ...
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Supply Operations Supervisor
منذ يوم
Power International Holding Qatar Doha, دولة قطرSupervising the organization of shifts and providing the necessary labor. · Training and managing employees and providing appropriate solutions to various problems. · Follow up on processing and preparation processes and ensure that customers' needs are met. · Preparing reports o ...
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WHP Operations Supervisor
منذ 4 أيام
Energy Jobline Doha, دولة قطرQualification and background · Minimum education level: BSc in Engineering discipline · Operations profile with Field experience and previous experience gained in Production Operations and Projects positions (2 to 5 years minimum). Knowledge of Al Shaheen Field preferred. · Famil ...
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Operations Supervisor OSO
منذ يوم
V2X Inc Doha, دولة قطرAssists in the development and sustainability of procedures and methods due to data analysis, observed trends, and input from senior program staff.Monitors coordination and synchronization between key performance indicators and management.Tracks progress and checks on completion ...
Telephone Operator Supervisor - Doha, دولة قطر - accor hotel
وصف
Responsiblity: