- Contribute to the development and execution of thedepartment's short to mid-term plans to ensure alignmentwith the division's strategic priorities and contributeto the development of annual business plans for the assigned areasof responsibility to support the achievement of financialobjectives.
- Monitor, control and report key performanceindicators related to the department, to track performance andrecommend corrective actions.
- Manage the performancemanagement, career progression and activities of direct reports bysetting annual objectives, identifying training opportunities,mentoring, coaching and providing constructive feedback to improvetheir performance.
- Act for the achievement of thecustomer expectations and performance targets of the department.
- Work towards "go the extra mile" anddeliver exceptional customer service, not just the minimumacceptable.
- Report and communicate on all pertinentmatters affecting guest service and hotel operations.
- Coach the team so they can see how to meet the short term andlonger-range plans of the business.
- Support through thedaily management activities of the company's and brandsvalues and culture.
- Implement the operational andservice standards set out in the Corporate Standard; mediation ofthese standards to line managers.
- Close work withleaders in the team to support other team members and ensure theyhave a strong sense of direction. Job Responsibilities 2
- Manage the department's technical standards to ensure theycomply with corporate policy and/or with industry practice.
- Close monitoring of costs and/or revenue generation toensure business targets are achieved.
- Contribute to themanagement of measurements and targets, which assist withperformance enhancement.
- Prepare management reports, asrequired, and contribution to the annual planning process for thedepartment.
- Closely work with all team members so thatproductivity remains high, and the department is efficient.
- Check and monitor standards achieved and identificationof areas which standards are not being met.
- Take careand precautions of company's assets and promotion of thesecurity of personnel; corrective action where required.
- Develop associates through on-the-job training, input intorecruitment, review and succession planning in your area.
- Control all staff during your duty and their work,design of work schedules and calculating working hours, assistancein drawing up the holiday schedule.
- Develop a verystrong "sales & promotions" culturewithin the team to maximize in-hotel sales.
- Coordinateall departments so that service levels remain high throughout theshift.
- Coordinate preparations so that service anddelivery is effective in the morning.
- Supervise propertylock down and running of standard checks and verifications.
- Ensure outstanding personal presentation and of theteam.
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Duty Manager
منذ 4 أيام
Hilton Qatar, دولة قطرDuty Manager · A Duty Manager works closely with Guests to greet, converse, and assist with enquiries, especially when VIP Guests, long-stay Guests, and others are in the hotel lobby. · **What will I be doing?** · A Duty Manager, you will works closely with Guests to greet, conve ...
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Duty Manager
منذ أسبوع
SPHC Qatar, دولة قطرWe like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest compla ...
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Duty Manager
منذ يومين
Power International Holding Dukhan, دولة قطرJob Responsibilities 1 · • Contribute to the development and execution of the department's short to mid-term plans to ensure alignment with the division's strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to ...
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Duty Manager
منذ أسبوع
Curio Collection by Hilton Dukhan, دولة قطرThe Supervision of all personnel within thehotel and their adherence to the various pre-set standards relatingto the various departments. Ensuring a smooth run of the operationand achieving a high level of customer service. Ensuring that thecorrect daily accounts closing is carri ...
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Duty Manager
منذ 6 أيام
Curio Collection by Hilton Dukhan, دولة قطرThe Supervision of all personnel within the hotel and their adherence to the various pre-set standards relating to the various departments. Ensuring a smooth run of the operation and achieving a high level of customer service. Ensuring that the correct daily accounts closing is c ...
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Terminal Duty Manager
منذ 6 أيام
QATAR Airways Dukhan, دولة قطرQualifications Requirements: · • Bachelor's degree or equivalent. · • Minimum of 4 years of job-related experience in a customer-facing role, preferably in the aviation industry. · • Strong people management skills and experience leading a diverse team. · • Excellent communic ...
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Duty Free Store Manager
منذ 5 أيام
QATAR Airways Dukhan, دولة قطرAbout the role: The Duty Free Store Manager responsible to manage and deliver efficient and effective store management by creating a culture of excellence and developing high performance teams to deliver strong KPI performance and world class experience to all guests. Key account ...
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Duty Manager Night shift In-charge
منذ أسبوع
Accor Dukhan, دولة قطرCompany Description Fromhigh-octane lobby socialising to events, celebrations, and businessconclaves, every venue pulses to the electric Mondrian beat. Withfood and nightlife venues spread across eight different locationson the property, there is nothing like Mondrian Doha in the ...
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Duty Manager Night shift In-charge
منذ أسبوع
Accor Dukhan, دولة قطرCompany Description From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in ...
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Customer Care Duty Manager QACC
منذ 6 أيام
QATAR Airways Dukhan, دولة قطرResponsibilities: · • Work together and along with other members of Customer Service department in order to participate in achieving the set targets. · • Facilitate, monitor and manage email correspondence in reference to Customers with emphasis on timely and professional appro ...
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Duty Manager
منذ أسبوع
Kempinski Hotels Al-Jumayliyah, دولة قطرDuty Manager - Preferably Arabic SpeakerApplication Deadline: 30 June 2024 Department: Rooms Division,Front Office & Guest Services Employment Type: Fixed Term -Full Time Location: Qatar - Doha Reporting To: Front Office ManagerDescription Under the guidance of the Front Office M ...
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Manager on Duty
منذ 5 أيام
Marriott' al-Jumayliyah, دولة قطرJob NumberJob Category Rooms & Guest Services Operations Location The Ritz-Carlton Doha, P.O. Box 23400, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Serves as the property Manager on Duty and oversees al ...
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Manager On Duty
منذ 5 أيام
Marriott International, Inc Al-Jumayliyah, دولة قطر**Job Number** · • *Job Category**Rooms & Guest Services Operations · • *Location**Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu AbboudStreet, Doha, Qatar, Qatar VIEW ON MAP · • *Schedule**Full-Time · • *Located Remotely?** N · •*Relocation?** N · • *Position Type** Mana ...
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Manager on Duty
منذ 6 أيام
Marriott' Al-Jumayliyah, دولة قطرJob NumberJob Category Rooms & GuestServices Operations Location The Ritz-Carlton Doha, P.O. Box 23400,Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely?N Relocation? N Position Type Management JOB SUMMARY Serves as theproperty Manager on Duty and oversees all pr ...
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Duty Manager
منذ يوم
Kempinski Hotels al-Jumayliyah, دولة قطرDuty Manager - Preferably Arabic Speaker Application Deadline: 30 June 2024 Department: Rooms Division, Front Office & Guest Services Employment Type: Fixed Term - Full Time Location: Qatar - Doha Reporting To: Front Office Manager Description Under the guidance of the Front Offi ...
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Duty Manager
منذ أسبوع
IHG al-Jumayliyah, دولة قطرWe like to lead from the front. So, we're looking for a Duty Manager who sets their own high standards across everything from cleanliness to productivity. You'll champion our 'one team' approach to make sure you and your team deal effectively and efficiently with all guest compla ...
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Duty Manager
منذ أسبوع
The Chedi Katara Hotel & Resort Al-Jumayliyah, دولة قطر· • Ideally FemaleCandidates Job Qualifications Minimum 2 years' workexperience as Assistant Manager or Team Leader - Front Office /Guest Relations in a hotel. · Well developedcommunication and customer relations skills. Key Areas ofResponsibilities ›Directs and coordinates all ...
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Manager On Duty
منذ 5 أيام
Marriott International, Inc al-Jumayliyah, دولة قطر**Job Number** · • *Job Category** Rooms & Guest Services Operations · • *Location** Sharq Village & Spa a Ritz-Carlton Hotel, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP · • *Schedule** Full-Time · • *Located Remotely?** N · • *Relocation?** N · • *Position Type** ...
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Duty Manager
منذ 6 أيام
The Chedi Katara Hotel & Resort al-Jumayliyah, دولة قطر· • Ideally Female Candidates Job Qualifications Minimum 2 years' work experience as Assistant Manager or Team Leader - Front Office / Guest Relations in a hotel. · Well developed communication and customer relations skills. Key Areas of Responsibilities ›Directs and coordinate ...
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Terminal Duty Manager
منذ 6 أيام
QATAR Airways Umm Bab, دولة قطرOverview: We are currently seeking a highly motivated and experienced Terminal Duty Manager to join our team. As the Terminal Duty Manager, you will oversee the entire passenger terminal complex activities, ensuring smooth operations and exceptional customer service. This is a 24 ...
Duty Manager - Dukhan, دولة قطر - Power International Holding
