- Answering or making calls toclients to learn about and address their needs, complaints, orother issues with products orservices.
- Responding efficiently and accuratelyto callers, explaining possible solutions, and ensuring thatclients feel supported and valued.
- Engaging inactive listening with callers, confirming or clarifying informationand diffusing angry clients, asneeded.
- Building lasting relationships withclients and other call center team members based on trust andreliability.
- Utilizing software, databases,scripts, and tools appropriately.
- Understandingand striving to meet or exceed call center metrics while providingexcellent consistent customer service.
- Makingsales or recommendations for products or services that may bettersuit client needs.
- Taking part in training andother learning opportunities to expand knowledge of company andposition.
- Adhering to all company policies andprocedures.
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Call Center Representative
منذ 5 أيام
Ourshopee Doha, دولة قطر**Responsibilities** · - Manage large amounts of inbound and outbound calls in a timely manner · - Follow communication "scripts" when handling different topics · - Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives · - ...
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Banking - Call Center Representative
منذ 7 ساعات
SFAI Qatar Doha, دولة قطر3. Windows 10 knowledge. · 4. Basic networking skills. · 5. Alveria archiving module. · 6. Alveria AQM (Automated Quality Management). · 7. Netbackup experience. · 8. Landesk/server patching. · 9. Basic knowledge of Sentinal, Qualys, and LogRhythm security agents. · 10. CRM (Cust ...
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Capstone Property Doha, دولة قطرJob Description: · Ø Taking calls from customers, answering questions or addressing any concerns they may have. · Ø handling inbound and outbound calls to and from customers, listening to customers' needs and Fill Inquiry Form that include basic information about the property the ...
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Call Center Representative
منذ أسبوع
Insight Global Doha, دولة قطرMustHaves: · • 2+ years of highvolume (80+) call center experience, ideally includes some outboundcall center experience · • 1+ year remotework experience · • No more than 3mo workgap since last role · • Have been in pastpositions for 1+ years (do not want candidates who have bee ...
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Call Center Representative
منذ يومين
Insight Global Doha, دولة قطرMust Haves: · • 2+ years of high volume (80+) call center experience, ideally includes some outbound call center experience · • 1+ year remote work experience · • No more than 3mo work gap since last role · • Have been in past positions for 1+ years (do not want candidates who ha ...
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Call Centre Agent
منذ أسبوع
Ajwan Group Doha, دولة قطرJob Summary: · We are seeking a highly motivated and customer-oriented Call Center Representative to join our team. As a Call Center Representative, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and resolving customer inq ...
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Msrtlrbg
منذ 4 أيام
Ajwan Group Doha, دولة قطر**Job Summary**: · We are seeking a motivated and customer-focused individual to join our call center team as a Customer Service Representative. In this role, you will be responsible for handling inbound and outbound customer calls, providing product and service information, reso ...
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Customer Service Representative
منذ يوم
Softje Doha, دولة قطر**Job Overview**: · **Responsibilities**: · - Listen to customer inquiries, complaints, and feedback attentively and empathetically. · - Provide accurate information about products, services, and company policies. · - Assist customers with placing orders, processing payments, and ...
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Receptionist (Arabic Speaker)
منذ 6 أيام
Play Center Doha, دولة قطرWe are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. · As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering admin ...
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Receptionist (Arabic Speaker)
منذ 7 ساعات
Play Center Doha, دولة قطرWe are looking for a bilingual Receptionist (Arabic/ English) to manage our Front Desk and to perform a variety of administrative tasks and promote sales. · As a Receptionist, you will be the first point of contact for our company. Our Receptionist's duties include offering admin ...
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Sales Representative
منذ أسبوع
Oxy companies Doha, دولة قطر**Job description** · **Sales Representative Responsibilities**: · - Focus on maximizing profits by generating sales strategies that are convenient as per the customer requirements and by putting forward products and services. · - Prepare and deliver marketing plans and strategie ...
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Autism Center Intake Manager/pro
منذ 4 أيام
HIA Healthcare Doha, دولة قطر**About Us**: HIA Healthcare is a healthcare organization dedicated to the transformation of healthcare through innovation across a continuum of personalized healthcare service delivery, consulting services and Technology solutions. · HIA Healthcare is seeking an energetic, self- ...
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Female Csr
منذ 7 ساعات
AL REKAYAT HR AND SERVICES Doha, دولة قطر**Required Female CSR- Customer Service Representatives.** · **Qualification**: · Diploma Holder or Graduate. · **Experience**: · Minimum 5-7 years work experience **from Qatar** in call center operations, Hospitality or Customer Service fields. · Experienced in handling calls fo ...
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Overseas Hiring Receptionist-female
منذ 6 أيام
Holding Group Doha, دولة قطرResponsibilities · - Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival · - Process transactions (cash and credit cards) and issue receipts · - Offer beverages and chat with clients who are in the waiting area · - Welcome ...
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research Associate
منذ 7 ساعات
Qatar University Doha, دولة قطر1. Design, lead, direct, and conduct original and innovative research inthe field of his/her specialty in alignment with the nationalpriorities, as stated in QU strategic plan and Qatar National Vision 2030. · 2. Significantly participate in the current grant projects and develop ...
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Customer Service Supervisor
منذ أسبوع
Applynewjobs Consulting Doha, دولة قطرPublished · January 19, 2023 · Location · Doha, Qatar · Category · Customer Service / Reservations / Telecalling · Job Type · Full-time · **Description**: · Looking for a Customer service supervisor for Doha, Qatar. · Job Responsibilities: · - Address customers' problems that req ...
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Sales Associate
منذ أسبوع
POWER ENERGY MACHINERY TRD Doha, دولة قطر**Key Responsibilities and Expectations**: · We are looking for a **Sales Representative** for **GENERATORS preferably LEBANESE NATIONALITY ONLY**: · This position will be expected to develop new customer accounts, advise customers on service center capabilities, and introduce ne ...
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Arabic Female Receptionist
منذ 3 أيام
Rise Group Doha, دولة قطرJob Description: ARABIC FEMALE **Receptionist** (Health and Wellness Center) · Monthly Salary**:QAR 4,000** to **QAR 4,200** (Full package / All in) · **Key Responsibilities**: · - Front Desk Operations_: · - Greet clients, visitors, and staff with a warm and friendly demeanor. · ...
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Security Operations Manager
منذ أسبوع
Talent Pal Doha, دولة قطرThis is an exciting opportunity to be part of Qatar Airways Group Security. As the Security Operations Manager, you will be involved in providing security support across Qatar Airways (QR) Network. The first point of contact for all day to day security related occurrences and coo ...
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Technology Services Lead Engineer
منذ 5 أيام
Qatar Airways Doha, دولة قطر**About the role**: · As Technology Services Lead Engineer - IT Service Center, you will help us achieve the following: · Plan and manage 24/7 operations MATAR-IT Service Centre and IT Service Request fulfilment in line with defined Service Level Objectives. Owns the development ...