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Doha

    Assistant Professor of Health Promotion - Doha, دولة قطر - Qatar university

    Qatar university
    Qatar University background
    وصف
    1. Develops, installs andmaintains a VoIPinfrastructure
    2. Responsible fortesting and analysis of all network elements in the VoIPNetwork
    3. Optimise Networkinfrastructure and network security functions providing reliablesupport to business systems andprocesses
    4. Deliver reliable data andVoice Network implementations, upgrades and repairs; primarilyfocusing on L2 and L3 support, with emphasis on supporting the IPVoice service and products
    5. Maintainthe hardware in the data centre, (Cisco) WAN routers & LANswitches and ACME/Oracle SBC s, Broadworks and PortaOne Switchingplatforms
    6. Responsible andaccountable for VoIP Network Availability, Reliability, Securitypolicy andMonitoring


    Requirements

    Requirements

    1. Develops,installs and maintains a VoIPinfrastructure
    2. Responsible fortesting and analysis of all network elements in the VoIPNetwork
    3. Optimise Networkinfrastructure and network security functions providing reliablesupport to business systems andprocesses
    4. Deliver reliable data andVoice Network implementations, upgrades and repairs; primarilyfocusing on L2 and L3 support, with emphasis on supporting the IPVoice service and products
    5. Maintainthe hardware in the data centre, (Cisco) WAN routers & LANswitches and ACME/Oracle SBC s, Broadworks and PortaOne Switchingplatforms
    6. Responsible andaccountable for VoIP Network Availability, Reliability, Securitypolicy and Monitoring
    7. ConductPerformance monitoring through various applications andsystems
    8. Responsible for the setupand maintenance of Network Management systems in the VoIPspace
    9. Building relationshipsinternally and externally, negotiating and delivering processimprovements to meet strategic goals and objectives in the mostefficient manner adhering to budgets, schedules andresources
    10. Provide Tier3 support andhigh level fault resolution to the Business and Client Services anddetermine the root cause and risk elements of failures whileconsidering alternative courses ofaction
    11. Understand theinterrelationships of Voice, Network, Systems, Security policy andCore Networking protocols to provide guidance for integration at anorganizational architectinglevel
    12. Convert the long termtechnology roadmap into specific project plans, business cases,budgets and project plans for implementation in thenetwork
    13. Provide input to theoperational implementation plan to ensure that capacityrequirements can be proactively identified, managed and reported onas part of the operational functioning of theproduct.
    14. Update Voice Risk registerand work towards reducing risk (and limiting fraud) on variouselements in network.
    15. Work withexisting vendors and service providers (and investigate new ones)in ensuring that the network keeps up to the demands of innovationand capacity requirements
    16. Implementspecific tactics for operational excellence, in terms of systems,processes, best practice, etc.
    17. Workclosely with the other Business Units to ensure synergy andco-operation in areas which are relevant to the Voicenetwork
    18. Contribute to Productdevelopment and complex technical design of new products/enhancements
    19. Ensure seamlessintegration of new infrastructure projects from a projectmanagement perspective as well as provide technical leadership andguidance on such projects
    20. Providetechnical guidance and input to client RFP s and other Businessdocumentation
    21. Responsible andaccountable for the delivery, implementation and support of theoverall VoIP Network
    22. Drivingproject delivery and ultimately owning projects from inception tocompletion
    23. Technical enablers,integration APIs, and detailed technical and operational storydesign Infrastructure design
    24. Analyse emerging technologies and make recommendations foradaptation, investigate new product ideas and guide ProductDevelopment in technicalproductisation
    25. Implement aprocess-based approach to meeting Communication organisationalgoals
    26. Assist in defining the VoIP/Communication roadmaps for future proofing and marketrelevance
    27. Implement VoIP solutionsas strategic tools to enable IS to compete in the local and globalCloud arena
    28. Provide a high degree ofteam leadership through complexprojects
    29. Responsible for providingnecessary information to the Business and other business units tobe able to effectively support the VoIP Network, including but notlimited to training, best practices, and BAUdocumentation
    30. Ensuring that allactivities performed are in compliance with Policies andProcedures
    31. Help analyse businessrequirements and translate them into technicaldeliverables
    32. Ensure the VoIP Networkmeet architectural guidelines & standards, and follow bestpractices
    33. Ensure adequate handoverof products and services to the Client Servicesteam
    34. Up-skill team members so theyfully understand the architecture and how it is tied together, whatthe dependencies, interdependencies, and interoperability sare
    35. Development, testing, andrelease planning of custom additions and features to the VoIPplatform
    36. Training and instruction onthe use and consumption of services on theplatform
    37. Brainstorming andincubating new ideas with other teammember

    Qualifications

    1. Aminimum of 3 years experience in software development with a focuson audio/video systems and/orVoIP
    2. VoIP Protocol, TCP/IP, Routing,Switching, Session Border Controllers, Gateways &Softswitch experience(essential)
    3. Demonstrable knowledgeand significant working experience in VoIP environments(required)
    4. Demonstrable knowledgeand significant working experience of networking & TCP/IP(required)
    5. Significant experience indesigning, implementing, and supporting VoIP environments(essential)
    6. Deployment automationand configuration management(desired)
    7. Proficiency in onedevelopment language, preferably Python(desired)
    8. Experience in disasterplanning / recovery and execution(essential)
    9. Project management andProduct Development skills(Desired)
    10. Network Management systemsand Integration skills(Desired)
    11. Server and bladetechnologies (desired)
    12. Desire tohelp people exploit leading-edge technology in a fast pacedenvironment (essential)
    13. Degree,Diploma or relevant (ICT)Experience
    14. Appropriate IndustryCertifications, including:
    15. VoIPProtocols
    16. Cisco Networking or Devopscertifications (desirable)
    17. BroadsoftCertifications/ experience
    18. ACME SBCCertifications or Experience
    19. Puppetor associated automation technology education(desirable)
    20. Basic programmingknowledge(desirable


    Benefits

    Perks

    Wevalue our employees at Dimension Data and have designed ourbusiness benefits to help promote employee satisfaction and overallwellbeing in the workplace. The wellbeing of our employees isimportant to us and thats why we offer a range of lifestyle andwellbeing benefits which includes flexibility in the workplace,wellness activities and initiatives, an Employee AssistanceProgramme and other great lifestyle benefits to keep you engagedand help you thrive at DimensionData.



    Requirements Develops, installs and maintains a VoIP infrastructureResponsible for testing and analysis of all network elements in theVoIP Network Optimise Network infrastructure and network securityfunctions providing reliable support to business systems andprocesses Deliver reliable data and Voice Network implementations,upgrades and repairs; primarily focusing on L2 and L3 support, withemphasis on supporting the IP Voice service and products Maintainthe hardware in the data centre, (Cisco) WAN routers & LANswitches and ACME/Oracle SBC s, Broadworks and PortaOne Switchingplatforms Responsible and accountable for VoIP NetworkAvailability, Reliability, Security policy and Monitoring ConductPerformance monitoring through various applications and systemsResponsible for the setup and maintenance of Network Managementsystems in the VoIP space Building relationships internally andexternally, negotiating and delivering process improvements to meetstrategic goals and objectives in the most efficient manneradhering to budgets, schedules and resources Provide Tier3 supportand high level fault resolution to the Business and Client Servicesand determine the root cause and risk elements of failures whileconsidering alternative courses of action Understand theinterrelationships of Voice, Network, Systems, Security policy andCore Networking protocols to provide guidance for integration at anorganizational architecting level Convert the long term technologyroadmap into specific project plans, business cases, budgets andproject plans for implementation in the network Provide input tothe operational implementation plan to ensure that capacityrequirements can be proactively identified, managed and reported onas part of the operational functioning of the product. Update VoiceRisk register and work towards reducing risk (and limiting fraud)on various elements in network. Work with existing vendors andservice providers (and investigate new ones) in ensuring that thenetwork keeps up to the demands of innovation and capacityrequirements Implement specific tactics for operational excellence,in terms of systems, processes, best practice, etc. Work closelywith the other Business Units to ensure synergy and co-operation inareas which are relevant to the Voice network Contribute to Productdevelopment and complex technical design of new products/enhancements Ensure seamless integration of new infrastructureprojects from a project management perspective as well as providetechnical leadership and guidance on such projects Providetechnical guidance and input to client RFP s and other Businessdocumentation Responsible and accountable for the delivery,implementation and support of the overall VoIP Network Drivingproject delivery and ultimately owning projects from inception tocompletion Technical enablers, integration APIs, and detailedtechnical and operational story design Infrastructure designAnalyse emerging technologies and make recommendations foradaptation, investigate new product ideas and guide ProductDevelopment in technical productisation Implement a process-basedapproach to meeting Communication organisational goals Assist indefining the VoIP/ Communication roadmaps for future proofing andmarket relevance Implement VoIP solutions as strategic tools toenable IS to compete in the local and global Cloud arena Provide ahigh degree of team leadership through complex projects Responsiblefor providing necessary information to the Business and otherbusiness units to be able to effectively support the VoIP Network,including but not limited to training, best practices, and BAUdocumentation Ensuring that all activities performed are incompliance with Policies and Procedures Help analyse businessrequirements and translate them into technical deliverables Ensurethe VoIP Network meet architectural guidelines & standards, andfollow best practices Ensure adequate handover of products andservices to the Client Services team Up-skill team members so theyfully understand the architecture and how it is tied together, whatthe dependencies, interdependencies, and interoperability s areDevelopment, testing, and release planning of custom additions andfeatures to the VoIP platform Training and instruction on the useand consumption of services on the platform Brainstorming andincubating new ideas with other team member Qualifications Aminimum of 3 years experience in software development with a focuson audio/video systems and/or VoIP VoIP Protocol, TCP/IP, Routing,Switching, Session Border Controllers, Gateways & Softswitchexperience (essential) Demonstrable knowledge and significantworking experience in VoIP environments (required) Demonstrableknowledge and significant working experience of networking &TCP/IP (required) Significant experience in designing,implementing, and supporting VoIP environments (essential)Deployment automation and configuration management (desired)Proficiency in one development language, preferably Python(desired) Experience in disaster planning / recovery and execution(essential) Project management and Product Development skills(Desired) Network Management systems and Integration skills(Desired) Server and blade technologies (desired) Desire to helppeople exploit leading-edge technology in a fast paced environment(essential) Degree, Diploma or relevant (ICT) ExperienceAppropriate Industry Certifications, including: VoIP ProtocolsCisco Networking or Devops certifications (desirable) BroadsoftCertifications/ experience ACME SBC Certifications or ExperiencePuppet or associated automation technology education (desirable)Basic programming knowledge (desirable


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