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Doha

    IT Administrator - Doha, دولة قطر - Nair System

    Nair System
    Nair System background
    وصف
    • Mandatory: B.Sc. in Computer Science, Information Technology or Similar field
    • Mandatory: 2+ years' experience working with Microsoft Client and server

    platforms as a helpdesk technician.

    • Mandatory: Microsoft certifications: Windows Client; Managing Modern Desktop;

    Azure

    • Mandatory: 1 year experience in Azure, Microsoft 365 Suite support.
    • Mandatory: Knowledge of Basic Network support.
    • Mandatory: Ability to support users on a functional level, by offering guidance on

    how to use systems and equipment.

    • Mandatory: Fluent Arabic & English speaker
    • Optional: Knowledge of Helpdesk ticketing system.
    • Desirable: Network Certifications Network+/CCNA

    Key responsibilities & competencies:

    Serving as the first point of contact for customers seeking technical assistance

    over the phone or email.

    • support users on a functional level, by offering guidance on how to use systems and

    equipment.

    • Performing remote troubleshooting through diagnostic techniques and pertinent

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