- You will develop relationship with allocated customers.
- You will participate in joint Sales visits when necessary.
- You will support Back office and Call forwarding functions by liaising with client as necessary in respect to accepting orders (from customer or overseas office).
- You will proactively inform customer on shipment status, exceptions, and provides intermediate updates on incident solution.
- You will support Customer Implementation by following up on spot quotations and contract closure as may be required.
- You will perform up- and cross-selling (inbound calls) for existing customers and passes on leads to sales.
- You will take and handle customer inquiries e.g. Track and Trace.
- You will review report (generated by the Performance Reporting & Exception specialist) and send them to the customer.
- You will take and register all customer complaints.
- You will ensure the cycle of job from Rate quote to delivery and billing is within Customer expectation.
- You will drive solution of customer complaints by solving it directly or assigning tasks to other function.
- You will take and process customer feedback and asks for CS related feedback (e.g. follow-up on complaint handling).
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Freight Tender Specialist
منذ يوم
شركة GWC Dukhan, دولة قطرFreight Tender Specialist (Projects andFreight Forwarding) Job Location : Doha, Qatar. Job Type : FullTime / Permanent Job Requirements: 1. Min 5-7 years experience inFreight Forwarding Pricing role with thorough knowledge ofAirfreight, Ocean Freight, Overland, Heavy lifts. 2. Sh ...
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Land Freight Specialist
منذ يوم
DHL Dukhan, دولة قطرWould you like to be part of the mostinternational company in the world? A company operating in morethan 220 countries worldwide and has been pioneering cross-borderexpress shipping since 1969. Would you like to be part of abusiness that connects people across the globe and want ...
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Freight Tender Specialist
منذ يومين
شركة GWC Dukhan, دولة قطرFreight Tender Specialist (Projects and Freight Forwarding) Job Location : Doha, Qatar. Job Type : Full Time / Permanent Job Requirements: 1. Min 5-7 years experience in Freight Forwarding Pricing role with thorough knowledge of Airfreight, Ocean Freight, Overland, Heavy lifts. 2 ...
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Traffic Management Specialist
منذ 3 أيام
Amentum Qatar, دولة قطر**Traffic Management Specialist**: · - R0082467 · - Al Udeid, Qatar · - Full time · - Add to favorites Favorited View favorites · The **Traffic Management Specialist** arranges the shipment of Pre-positioned War Reserve Material (WRM) cargo to various worldwide destinations via a ...
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Cargo ULD Business Specialist
منذ 6 أيام
QATAR Airways Dukhan, دولة قطرAbout the role The air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airway ...
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Cargo Pricing Manager
منذ يوم
QATAR Airways Dukhan, دولة قطرTo support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to cha ...
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Contract Specialist
منذ يوم
NES FIRCROFT Al-Jumayliyah, دولة قطرJob summary Seeking a Local Class A Flatbeddriver Deliver lawn and garden products Monday - Friday, HomeDaily Job seniority: associate level Responsibilities · •Deliver lawn and garden products to job sites and retail stores · • Use Flatbed Trailer, Moffett, Walker Floor Trailer ...
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Contract Specialist
منذ يوم
NES FIRCROFT al-Jumayliyah, دولة قطرJob summary Seeking a Local Class A Flatbed driver Deliver lawn and garden products Monday - Friday, Home Daily Job seniority: associate level Responsibilities · • Deliver lawn and garden products to job sites and retail stores · • Use Flatbed Trailer, Moffett, Walker Floor Tra ...
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Cargo Interline Partnerships Manager
منذ 11 ساعة
Qatar Airways Qatar Airways al-Jumayliyah, دولة قطرThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we rec ...
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Cargo Interline Partnerships Manager
منذ 11 ساعة
QATAR Airways al-Jumayliyah, دولة قطرThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we rec ...
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Cargo Inventory Management Specialist
منذ يومين
QATAR Airways al-Jumayliyah, دولة قطرThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we lau ...
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Cargo ULD Business Specialist
منذ 6 أيام
QATAR Airways al-Jumayliyah, دولة قطرThe air freight industry landscape is entering an accelerated phase of change and transformation. From digitalising the end-to-end value chain, to fortifying a true e-commerce experience, to the launch of digital freight marketplaces, and much more. At Qatar Airways Cargo, we rec ...
-
Cargo Interline Partnerships Manager
منذ 11 ساعة
QATAR Airways Umm Bab, دولة قطرTo support our VISION 2027 roadmap, we are looking for talents – the bold, the imaginative and the change-maker. All of whom will support Qatar Airways Cargo's position as a true leader in the air freight industry. If you want to make an impact, to grow your experience and to cha ...
Land Freight Specialist - Dukhan, دولة قطر - DHL
وصف
Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.
Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group.
DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist.We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.
DHL Global Freight Forwarding Qatar has an opening for a Land Freight Specialist where you will act as key contact for allocated customers, informing on shipment and exception status, coordinate with all stakeholders and content experts to achieve seamless implementation, ensure the cycle of job from Rate quote to delivery and billing is within Customer expectation, handles solve or assign customer complaints with the aim of meeting guided resolution KPIs and follow up with Sales and Pricing on customer request on spot quotations and performs up- and cross-selling on inbound customer calls.
Join us now in connecting people and improving lives. In this Land Freight Specialist position