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    System Administrator - Doha, دولة قطر - Duncan & Ross

    Duncan & Ross
    Duncan & Ross Doha, دولة قطر

    منذ 5 أيام

    Default job background
    دوام كامل
    وصف

    Responsibilities:

  • Answer calls, provide appropriate solutions to customer issues within agreed timelines, and ensure their satisfactory closure.
  • Ready to work on 24/7 Shifts.
  • Assist customers in troubleshooting and solving incidents or escalating to the L3 team, if needed.
  • Execute planned daily maintenance operations on the deployed solution to have the most uptime as per SLA.
  • Ensure accurate historical incident data storage with quick access for problem solving.
  • Log system details to assist in generation of weekly, monthly, and quarterly technical activity and KPI reports.
  • Engage in software acceptance and integration before site deployment.
  • Participate in product migration and deployment at customer sites.
  • Perform System Admin role as a backup for the main resource whenever required. Main responsibilities include maintaining and managing all server hardware and software systems and their performance and availability. Troubleshoot and resolve infrastructure issues in a timely manner, ensuring minimal disruption to operations.
  • Execute day to day CA/RA operations as per documented operational check lists.
  • Support the execution of the operational key ceremonies and the overall PKI management cycle.
  • Provide routine certification services such as customer services and document control processes relating to Subscriber Certificate registration, generation, and revocation.
  • Interact with applicants and subscribers, managing the Certificate request queue and completing the Certificate approval checklist.
  • Support the PKI administrator in various technical PKI activities (incident handling, testing,).
  • Stay up to date with industry best practices, emerging technologies, and security threats in a distributed environment.
  • Train customers and team members on the solution and technology whenever required.
    Knowledge, Skills, and Experience:
  • You must have a bachelors degree in computer science or equivalent.
  • Proven experience as an application support and maintenance engineer, with a minimum of 7 to 8 years of experience in a distributed environment.
  • Moderate to good experience on performing System Admin and PKI related tasks.
  • Extensive understanding of Windows and Redhat Linux.
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex issues in a distributed environment.
  • You must be fluent in English. Knowledge of Arabic will be an added advantage.
  • Strong communication and interpersonal skills are a must, with the ability to work effectively in a team environment and customer oriented.Good knowledge and experience on the following.
  • Java and .NET integration level experience using Microsoft's latest technology stack (.net core, MVC, C#, web forms, APIs, etc)
  • Webservice/REST API, SoapUI, JavaScript Framework, HTML/CSS.
  • Microservices on Kubernetes, Docker, and Containers on both local and cloud platforms.
  • Identity Access Management (SAML, OpenID, Oauth 2.0, etc.,)
  • Working knowledge on PKI, Certificates Management, RA, CA, OCSP, TSA, SVA, OpenSSL, keytool, etc.,
  • Webservices, Middleware (JBoss, Wildfly, Tomcat, etc.,)
  • IIS, Apache Web Server, Active Directory, LDAP services
  • CI/CD (Mercurial, Git, Maven, Jenkins) will be an added advantage.
  • Working knowledge on Database (Oracle, MSSQL, MS-SQL, MongoDB) will be an added advantage. Knowledge on the following will be desirable.
  • A good understanding of IAM Solution and HSM.
  • Supporting and troubleshooting applications on the Android and iOS platforms
  • VMware infrastructure.
  • Storage and SAN
  • Backup solution
  • Network configuration (Load Balancer, Firewall, etc.,) Vertical Technology

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