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Doha

    IT Service Desk Support Specialist - Doha, دولة قطر - Azadea Group

    Azadea Group
    Azadea Group Doha, دولة قطر

    منذ أسبوع

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    وصف

    Key Responsibilities:

    • Inspect personal computer equipment, as well as install hardware and peripheral components such as monitors, keyboards, printers and disk drives on user's premises
    • Ensure ongoing and consistence maintenance and update of the Group's active directory
    • Install and configure specified software packages such as operating systems, business applications and other office tools and performs maintenance and troubleshooting
    • Provide on-site and remote support to users' requests in relation to networking, operating system, system hardware diagnoses, software and operator problems
    • Initiate applications trouble shooting for business applications, point of sale...
    • Initiate systems/network troubleshooting and monitoring and ensure that defective components are replaced as needed
    • Manage the reported requests and incidents on the service desk system, and provide updates, status and completion information

    Qualifications

    • Bachelor's degree in Computer Science or Computer Engineering
    • 2-4 years of experience in a similar field
    • Experience in Windows operating systems and networking
    • Fluency in English
    • Proficiency in MS Office
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